A City Bargains

I am BLIND and was mislead to purchase defective items. They also attempted to steal my credit card, followed me outside their store confronting me, and threatened to sue me when I complained. \t\n\t\nFederal and state laws require merchants to make reasonalbe accomoda...tion and assist the disabled in shopping. It is also a felony to take financial advantage of a disabled person. \t\n\t\nI went into City Bargains to make a purchase of a bed set and noticed the manager (Michael) that I was blind and needed assistance in finding a full size bed.. This first mattress he guided me to was not a full size so he guided me to another which was leaning up against the wall with furniture surrounding it. The bed was not assembled and I could not read the tags or prices posted so I had to rely on store staff to discribe items to me. The manager even reduced the price and I replied that I would think about it and left the store. The staff then followed me thoughout different stores in the shopping center, approaching me inside other stores to make this purchase. I went back in and purchased this bed set using my debit card. I realized that my credit card had not been returned after my purchase. They loud and hostel, insisting that they had returned the card. I spotted my card with the edge of the card peaking out under some papers. The card was suspeciously returned.\t\n\t\nSeveral days and another $75 later for delivery, I picked up my purchase and tried to set the bed up. It is then I discovered that the mattress/boxspring was a queen size, that the bedrails were twin size and the headboard/footboard was full size. They could not be used together as a full size bedset as I was informed. The mattress also had stains and was filthy. It certainly did not meet the size or standards that I had stated that I was looking for.\t\n\t\nAfter realizing the purchase I made was not usable, I contacted the store and was refused a refused. I asked for the manager to call me back.. I did not hear anything and called again, and again. A man claiming he was the manager, finally called back after I had left a message that I was going to file complaints. Michael refused to refund or replace my purchases. He then disclosed, while laughing, that he knew that the items purchase would not fit together and could not believe that I was gullible enough to make this purchase, bragging that he had cheated me...a BLIND PERSON! \t\n\t\nI contacted the state and city to find how I could resolve this issue. I wrote to all of the coorporate officers as well as the store itself. I also noticed the stores landlord of the problems I was having with City Bargains. I have recieved a letter, threating me with a LAWSUIT. I have recieved no refund. \t\n\t\nAfter being threatened and laughed at, I am resolved to trying to stop anyone else from being a victim of this business. I will file a BBB complaint (City Bargains does not have an A rating, is not a member and has had past complaints), an ADA complaint asking for this business to be fined and other legal complaints. I may even start a public protest outside this shopping center to draw attention to my plight. I also intend to notify the media and purchaps even create a web page to make my story visable to even more people. In my opinion, this business needs to be closed to protect the public, fined and management put in jail. Read More

Awful Awful experience! The clerks are CERTIFIABLE and actually YELL at the customers! Somebody should shut them down!

Absolutely horrible!!! Worst store I've ever been in! The people who work there are practically certifiable and YELL at the customers! Someone should shut them down!

Don't go anywhere near this store!!!! I went in for a refund and the clerk handed me the money without comment and I left. I went to my car and turned around and this crazy guy demanded money from me - claiming that the clerk had mistakenly given me a twenty instead of a ten. He called me a thief and filthy names that I can't repeat on a public website!!!!!!

I love shopping here - if you havn't tried it yet, you are really missing something. So many vendors have their things here, it's like going to a GIANT tag sale! I can easily browse their stuff once a week. Plus in FL, where do you get to be in the A/C and shop at garage sale prices?\t\n\t\nCheck it out, you won't be sorry!

i have been to a ton of used furn and antique store in my life. city bargains is far more superior to any others i've been to. it is huge, and what a selection! i don't feel i ever have to go anywhere else. thanks to city bargains for making it so easy!