About Affordable Computers
Computer Sales & Service, Custom Built Systems, New and used
Location & hours
Reviews
Knowledge is Power
I went to John to have my son's laptop repaired. He was heading back to school in Boone and needed it fixed. My son has somehow dropped the laptop while plugged in and had broken the screen, the hinges on one side and pushed in the place where the power plugs in. John w...as courteous, nice and EXTREMELY knowledgable. He knew just what it needed to get repaired and had me an answer the same day as to the cost. Within two days, the repairs were done and the price wasn't nearly as bad as I thought they were going to be. I dare say that there isn't anyone in the Lexington, much less the Triad who knows more about laptops and their repairs. P.S. (He even took two phone calls while working with me and not once did he tell anyone he didn't have time to talk, just saying.) Thomas Hayworth
in reference to dissatisfied customer
I have been doing business with John quite a bit. He's the best there is in my opinion. I highly recommend to anyone who has a computer problem to see him. As for the unsatisfied customer it just goes to show you again that there are people in this world who should not ...even be allowed to own a computer. In the first place they should have said I have a problem with my computer when would be the best time for me to bring it in for you to take a look at it. So dissatisfied customer you need to go to school and learn to fix computers yourself or better yet just get rid of your computer you have no business with one in the first place. speedy
GREAT CUSTOMER SERVICE
I am not certain what exactly the previous person was speaking of. I found John to not only be professional, but he was endearing and gave full attention to my computer issues. He was funny and smiled the entire time he helped me. I wonder, why exactly if this happen...ed to the above customer, they would call back a few moments later? While I was there, the phone rang non-stop and there were other people there besides me. he greeted each and every one of us as we were his personal friends. He knew a couple of customers by name, which is something you would never get in a "box" computer store. I HIGHLY recommend Lexington Affordable Computers to ANYONE. To post threats that "cyberspace" will hender business, is not only comedic but it also shows the intelligence of the person that wrote it. I have 5 computers in my home, John has personally fixed 3. Hes knowledge and personality sets the standards to any other computer store I have been to.
Very unprofessional and rude customer service associate.
I called on Sept. 7th 2011 at 1:23 P.M, the person answered the phone, I asked who was the manager of the store. Was told the manager John,, was not in today. HE RUDELY SAID, I DON'T HAVE TIME TO TALK TO YOU, I HAVE FIVE CUSTOMERS IN FRONT OF ME, THEN SLAMMED THE PHONE ...DOWN, I called back to see if it was by mistake, again he restated the above statement and hung up in my face again. I would rate them a 0 and will never shop or recommend anyone to them. I will tell everyone to go to other computer stores that listen and are professional to their customers. So, I will make sure to blog about them and what is put in cyberspace stays in cyberspace. Remember one bad experience reaches one thousand ears and news travels fast, especially in Lexington, North Carolina and surrounding areas.