American Home Guard

803 reviews
Claimed  •  Appliances , Pools, Spas, & Saunas , Electricians
855-511-4242
1515 Market St Suite 1200 Philadelphia, PA 19102 39.9530631 -75.166186

Location & hours

  • Mon Mon 24 hours
  • Tue Tue 24 hours
  • Wed Wed 24 hours
  • Thu Thu 24 hours
  • Fri Fri 24 hours
  • Sat Sat 24 hours
  • Sun Sun 24 hours

Reviews

4.9
803 reviews

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How would you rate your experience?

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Oct 12, 2018

American Home Guard worst home warranty co.

I don't think this company is even in business. Myself and one of their vendors cannot get them to return a call or email. I am now paying out of pocket to their vendor to fix a washer/dryer unit. Avoid this company at all cost. They have an amazing marketing team to sell you their product. BEWARE!

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Jul 15, 2018

Worst in Customer service

I am not quite sure who is rating this company but I can assure you they are the worst you will ever deal with. They are rude, condescending and unreliable. They do not provide resolution to the problem. They do not pay vendors that they contract with. Therefore the consumer gets harassed for payment. If I could go lower than 1 star I would.

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Feb 28, 2018

AHG provides great

American home guard has provided great assistance in all three of my claims which was not difficult. I made sure that I covered everything in my home and bought all of the additional coverage that I felt were necessary. Upon the third request it was for my ice maker I was told to purchase the part needed to fix it and I will be reimbursed.

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Feb 28, 2018

very nice

I'm glad i've chosen American Home Guard. When speaking with a representative to help answer some questions I had about my policy were very nice and wasn’t eager to get me off the phone. Glad I chose this company to cover me.

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Feb 28, 2018

excellent

When I purchased my home I received American Home Guard they already had service with them. The dryer had stopped spinning which was a bit of a problem. After calling AHG they set me up with a technician and he was excellent in figuring out what the issue was and finishing in less than a hour.

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Feb 28, 2018

great coverage

My ice maker had broken down and I contacted american home guard and they informed me that it's an additional coverage. Since I had already purchased it I was covered for a tech to come and fix the issue at my home.