How to Choose a Dry Cleaners
While most areas generally have more than one dry cleaner, they aren't all the same. Differences can vary from how they clean to additional services that they provide. When choosing a dry cleaners you'll want to do your research to ensure that you are selecting the best one for your dry cleaning needs.
- Determine what is important to you in a dry cleaner. For some people this may be lowest price while for others it may be location, quality of work, turn around time or a combination of these attributes. Use this as a guideline when looking for a dry cleaner.
- Ask friends and family who they use for their dry cleaning needs. Inquire about the factors that are important to you.
- Search online for dry cleaners in your local area if you do not have anyone who can make a recommendation to you.
- Contact several cleaners and ask about their pricing and how long they've been in business. In addition to how much they charge, ask what additional services, such as alterations, that they offer and what type of cleaning system and chemicals do they use. This is particularly important if you are interested in going to a "green" dry cleaner. The person that you talk to on the phone should be knowledgeable and answer your questions in a friendly manner.
- Ask if there is some form of customer satisfaction guarantee that they offer.
- Take a simple article of clothing in to be cleaned. Look over the appearance of the location and how the person at the desk interacts with you. You should be greeted, and like on the phone, the person should seem friendly and knowledgeable about the business.
- Judge the level of service that you received, including the quality of the dry clean and if it was ready on time. If your clothing still appears dirty, has an unpleasant smell or has any rips, tears or missing buttons, cross them off your list of potentials and move on to the next suitable cleaners.