How to Conduct a Social Services Program Evaluation
If a social service program is being run by a organization, it is necessary for the program to undergo an evaluation from time to time. An evaluation can see if the social service program is indeed accomplishing the goals that it was set up to accomplish. An evaluation can also determine if fund for the program are being properly utilized.
Set up a time to visit any facility that is associated with the social service program. Talk to any staff members that work at the facility. See if there are any complaints. Take note of the cleanliness of the facility. Look for any safety violations that should be fixed.
Go over the finances of the social services program. Make sure that the funding for the program is being properly used. Look for any strange spending or any funds that cannot be accounted for. Explore the financial records of any subsidies that the program may offer.
Check on the effectiveness of the social services program. Make sure that the program has a high success rate. If the program is not succeeding, it may need to be overhauled. If certain areas of the program need work, take note of what areas need to be improved.
Talk to the people who use the program. Determine their satisfaction level. If most of the people are satisfied, then the program is more than likely working in an effective manner. Take note of any complaints that people may have about the program. Investigate the complaints and see if the complaints have any validity.
Talk with the person who runs the program. Ask if the person as any concerns about the program. The person who is running the program may know what areas of the program may be lagging.
Take your evaluation to be reviewed. Place any comments that you may have into your evaluation.