About Big Apple Refinishing
bathtub refinishing
Location & hours
Reviews
Eric kept my money and wouldn't honor warranty
They did a great job, but when the tub peeled within the warranty the whole job went sour. The owner Eric blamed me for not telling him the color of the tub they already reglazed. When I got upset he told me he "would gain nothing from hearing my story". He then refused... to come since my husband called and had words with him ending with.."I would never come the way we left off". He preaches his faith and how he is a good person, but then lied to the BBB about the case. He also threatened his years of Kung Fu and Martial Arts on my husband. Are you kidding, how about do your job and respect your customers! They do not hold up their end of the warranty.
Title
They did a great job, but when the tub peeled within the warranty the whole job went sour. The owner Eric blamed me for not telling him the color of the tub they already reglazed. When I got upset he told me he "would gain nothing from hearing my story". He then refused... to come since my husband called and had words with him ending with.."I would never come the way we left off". He preaches his faith and how he is a good person, but then lied to the BBB about the case. He also threatened his years of Kung Fu and Martial Arts on my husband. Are you kidding, how about do your job and respect your customers! They do not hold up their end of the warranty.
Eric is an unprofessional radical that didn't keep warranty
They did a great job, but when the tub peeled within the warranty the whole job went sour. The owner Eric blamed me for not telling him the color of the tub they already reglazed. When I got upset he told me he "would gain nothing from hearing my story". He then refused... to come since my husband called and had words with him ending with.."I would never come the way we left off". He preaches his faith and how he is a good person, but then lied to the BBB about the case. He also threatened his years of Kung Fu and Martial Arts on my husband. Are you kidding, how about do your job and respect your customers! They do not hold up their end of the warranty.
