Body Language

Katie had some customer service issues. As of May 15th 2013 katie is no longer with the company. I hope you will give us another opportunity to give you good customer service. Thank you for bringing it to our attention. The problem has been fixed!

Katie had some customer service issues. As of May 15th 2013 katie is no longer with the company. I hope you will give us another opportunity to give you good customer service. Thank you for bringing it to our attention. The problem has been fixed!

I laughed at the irony of the tip jar for "good customer service," Katie worked in such an unprofessional manner that I wanted to jump behind the counter to help myself out. While waiting for her to get off her cell phone with a friend, I was waiting to purchase some bo...dy jewelry. She finally asked "Do you know what you want?" Having questions, I replied that I would wait till she was done with the phone call. She got off the phone with a sigh saying she'd call back "in like ten minuuuutes." After I selected what I wanted she rang me up rudely "That's $15.90." No pleasantries. I have bought a lot of body jewelry from that kiosk in the past, and I have received great service until her. I have some advice, if you are anti-social and rude --you should probably not take a customer service job. That type of service shouldn't go unnoticed, you are a small shop in one town, obviously there are going to be customer reviews on your awful service. Read More