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Reviews of Classic Bedding Mattress Factory & Showroom

phutton

PLEASE BEWARE AND READ THIS

If you buy from them, make sure you get everything including warranty in writing. make sure both owners are present at time of sale because when something happens down the road the absent owner does all talking when he doesn't know what was said. They belittle people who don't have a lot of money and they do not stand behind their word or work. They tell you it's made there from beginning to end then when something happens you find out the stitching on mattress is not done there that they send it out. Money is more important to them than their word so please beware. Also make sure warranty is clear in writing they go from warranty, to no warranty to conditional warranty but don't give specifics at all. Deal with a larger company at least they stand behind their products

By
PatriciaHutton

BEWARE OF THIS COMPANY ARE NOT HONEST AND DONT KEEP THEIR WORD

WE have a mattress that is 8 months old from this company. In 5 months the covering was wrinkling and the inside twisting. They told me I had a one year warranty because I did not purchase box spring there. In 5 months I called them for repair and they came to house, very rude, ripped LCD mount off door, Took out mattress and brought back 2 days later after they said it was the filling was deteriorating and the fixed at their expense, said they tried to get manufacturer to refund they wouldn't do it. They also had to repair metal in there. He told me his brother said they are not going to do anything to this mattress anymore. Got back mattress was worse than when it left. It was bending in on sides, the stitching was coming off mattress and the divets were still in the mattress. They say they make this from start to finish there not true, they told me after they sent the covering away for stitching. Make sure you get everything in writing they dont' go by their word.

By
PatriciaHutton

BEWARE OF THIS COMPANY ARE NOT HONEST AND DONT KEEP THEIR WORD

WE have a mattress that is 8 months old from this company. In 5 months the covering was wrinkling and the inside twisting. They told me I had a one year warranty because I did not purchase box spring there. In 5 months I called them for repair and they came to house, very rude, ripped LCD mount off door, Took out mattress and brought back 2 days later after they said it was the filling was deteriorating and the fixed at their expense, said they tried to get manufacturer to refund they wouldn't do it. They also had to repair metal in there. He told me his brother said they are not going to do anything to this mattress anymore. Got back mattress was worse than when it left. It was bending in on sides, the stitching was coming off mattress and the divets were still in the mattress. They say they make this from start to finish there not true, they told me after they sent the covering away for stitching. Make sure you get everything in writing they dont' go by their word.

By
Gwen Grinstead

5-Star rating of a quality mattress

I have purchased three mattresses from this company. The first two were for an unusual size bunk bed; this was some years ago, and the mattresses are still in use by my grandsons. There has been no sagging or shifting of the filling, and the mattresses are still in excellent shape, both the inside and the covering. The third mattress was a queen-size mattress for a fancy wall bed in our guest room. Every guest has commented on the comfort of the bed. As I recall, the prices of the bedding was comparable to a store-bought mattress, but the old saying that quality is remembered long after the price is forgotten certainly holds true in this case. The people were easy to work with - they answered questions, volunteered information and delivered a truly quality product.

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