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Updates & tips

How to Negotiate on Out of Network Claims

Getting paid on Out of Network claims (OON) is one of the greater difficulties every healthcare service provider face. And if the regular roadblocks were already not enough, the payers are now continually pushing to constrain OON reimbursement rates. You need to improve the bottom line, which can only be achieved by maximizing reimbursements and minimizing denials. Expert Stephanie Thomas, CPC, CANPC will take you dive into how payers typically handle OON claims and how to avoid costly denials on OON claims; the verbiage to use for successful OON conversations; the best negotiation practices with a payer for higher reimbursement for OON bills; working with a payer without a contract, and more. Gain and acquire knowledge of how to work with out of network patients and how to help them understand their insurance benefits. Medical necessity denials will be a thing of the past, we will go through some specific examples of notes and how to spell out medical necessity to ensure you are paid the first time. Session Objectives: Participant will be able to learn: How to identify specific pros and cons of an out of network situations How to work with patients so they understand their benefits Review of contract verbiage and guidelines and what they really mean How to get patients to pay their portion with ease.  Follow up of claims with ease as you will learn how to be extra aggressive with payers to get the results you need. Be comfortable with appealing claims and proving medical necessity for claims. Top 10 tricks to ensure you are paid appropriately out of network Session Agenda: Verification of out of network benefits Denials for OON Appeals for OON Benefit investigation and authorization Billing rules for OON Contracts for OON Payers to avoid Financial Agreements Authorizations Patient Cost Sharing Contract Negotiations In network vs Out of Network Suggested Attendees: Office Managers Administrators ASC Owners Credentialing Manager or Specialists Billing Manager Coder Physician Mid-Level Providers Non Physician Practitioner such Physician Assistants, Nurse Practitioners Healthcare Staff Related Courses:The Disruptive Practitioner: A Danger to The Hospital’s Operation Interdisciplinary Care Rounds: Strategies for Starting and Managing Walking Rounds About the Presenter: Stephanie Thomas, CPC, CANPC has a widespread background in medical billing, internal audit and health care administration. She is a Certified Professional Coder as well as a Certified Anesthesia and Pain Coder. Stephanie’s combination of clinical experience, coding education and revenue cycle management offer insights that speak well to both the clinician and the revenue cycle expert. Stephanie’s experience includes working in large and small private practices, ambulatory surgery centers as well as with hospital-based physicians. She is responsible for proposing, budgeting, staffing, leading and conducting various compliance and internal reviews. Stephanie is currently a member of the American Academy of Professional Coder’s (AAPC) and Society for Pain Practice Management (SPPM). She speaks nationally on billing and compliance topics regularly and has nearly 20 years of experience in this field. After Registration You will receive an email with login information and handouts (presentation slides) that you can print and share to all participants at your location. System Requirement Operating System: Windows any version preferably above Windows Vista & Mac any version above OS X 10.6 Internet Speed: Preferably above 1 MBPS Headset: Any decent headset and microphone which can be used to talk and hear clearly Can’t Listen Live? No problem. You can get access to On-Demand webinar. Use it as a training tool at your convenience. For more information you can reach out to below contact: Toll-Free No: 1-302-444-0162 Email: support@skillacquire.us Find more courses atskillacquire

How to Negotiate on Out of Network Claims

Getting paid on Out of Network claims (OON) is one of the greater difficulties every healthcare service provider face. And if the regular roadblocks were already not enough, the payers are now continually pushing to constrain OON reimbursement rates. You need to improve the bottom line, which can only be achieved by maximizing reimbursements and minimizing denials. Expert Stephanie Thomas, CPC, CANPC will take you dive into how payers typically handle OON claims and how to avoid costly denials on OON claims; the verbiage to use for successful OON conversations; the best negotiation practices with a payer for higher reimbursement for OON bills; working with a payer without a contract, and more. Gain and acquire knowledge of how to work with out of network patients and how to help them understand their insurance benefits. Medical necessity denials will be a thing of the past, we will go through some specific examples of notes and how to spell out medical necessity to ensure you are paid the first time. Session Objectives: Participant will be able to learn: How to identify specific pros and cons of an out of network situations How to work with patients so they understand their benefits Review of contract verbiage and guidelines and what they really mean How to get patients to pay their portion with ease.  Follow up of claims with ease as you will learn how to be extra aggressive with payers to get the results you need. Be comfortable with appealing claims and proving medical necessity for claims. Top 10 tricks to ensure you are paid appropriately out of network Session Agenda: Verification of out of network benefits Denials for OON Appeals for OON Benefit investigation and authorization Billing rules for OON Contracts for OON Payers to avoid Financial Agreements Authorizations Patient Cost Sharing Contract Negotiations In network vs Out of Network Suggested Attendees: Office Managers Administrators ASC Owners Credentialing Manager or Specialists Billing Manager Coder Physician Mid-Level Providers Non Physician Practitioner such Physician Assistants, Nurse Practitioners Healthcare Staff Related Courses:The Disruptive Practitioner: A Danger to The Hospital’s Operation Interdisciplinary Care Rounds: Strategies for Starting and Managing Walking Rounds About the Presenter: Stephanie Thomas, CPC, CANPC has a widespread background in medical billing, internal audit and health care administration. She is a Certified Professional Coder as well as a Certified Anesthesia and Pain Coder. Stephanie’s combination of clinical experience, coding education and revenue cycle management offer insights that speak well to both the clinician and the revenue cycle expert. Stephanie’s experience includes working in large and small private practices, ambulatory surgery centers as well as with hospital-based physicians. She is responsible for proposing, budgeting, staffing, leading and conducting various compliance and internal reviews. Stephanie is currently a member of the American Academy of Professional Coder’s (AAPC) and Society for Pain Practice Management (SPPM). She speaks nationally on billing and compliance topics regularly and has nearly 20 years of experience in this field. Find more courses atskillacquire

Dealing with Compassion Fatigue & Burnout in the Medical Field

Healthcare professionals are under more stress than ever evidenced by increases in demand for better services that are more efficient and thorough, higher costs, reduced staffing, and diminishing resources. Many healthcare workers are putting in longer hours and for less pay. From working twenty-four shifts to simply burning the midnight oil catching up on paperwork, the healthcare industry puts a great deal of stress and fatigue on the average worker and their relationships, including family. Doctors, specialists, nurses, clinical aides and other helping professionals bear witness to human suffering on a routine basis and are constantly reminded that tragedy, pain, and challenge often loom large in the midst of helping their patients heal. As a result, compassion fatigue and burnout are major hazards of the profession that are far too common. This webinar focuses on understanding each of these challenges, their similarities and differences. In addition to defining and comparing these conditions, specific triggers will be explored. Participants will gain awareness of key signs and symptoms of compassion fatigue and burnout, while learning how to manage stressors and their consequences. Specific attention will be given to physical, emotional/mental and behavioral symptoms.  Awareness training is a key component discussed during the presentation. Additionally, underlying beliefs about compassion fatigue are explored and other general signs and symptoms of burnout explained.  Strategies for management and prevention are shared, including mindfulness training and behaviors that can help reduce the frequency of fatigue and prevent burnout. Finally, participants will have an opportunity to create their own individualized management and prevention plan.   Learning Objectives: Increasing demands placed on qualitative healthcare output create more likelihood for burnout and stress Diminishing resources putting greater stress on healthcare workers Increasing patient demands put workers at risk for compassion fatigue Stress, compassion fatigue and burnout can impact one’s ability to perform their job on a number of levels Understand the definitions, differences and similarities of compassion fatigue and burnout Explore signs, symptoms, and major causes Improve awareness training for stressors that lead to fatigue, and burnout Identify and develop micro and macro strategies for managing and prevention compassion fatigue and burnout Areas Covered in the Session: Introduction & Objectives Definition of Burnout Causes of Burnout Signs & Symptoms of Burnout Physical Signs Mental/Emotional Signs Behavioral Signs What is Compassion Fatigue? Causes of Compassion Fatigue General Strategies/Tools Relational Conflict and Fatigue/Burnout Specific Strategies/Tools Mentorship Finding Your ZENS Mind/Body Activating Change Summary & Conclusion Live Q&A Session Related Courses:HIPAA Audit and Enforcement Update for 2019 Stark, Anti-Kickback and The False Claim Act: Basis for an Action under the Federal False Claims Act Suggested Attendees: Healthcare Administrators Chief Medical Officers Doctors Nurses Mental Health Practitioners Healthcare Technicians Occupational and Speech Therapists Psychologists, Professional Counselors Physical Therapists   Chiropractors Hospitals Inpatient Rehabilitation Facilities Outpatients Clinics About the Presenter: Howard Baumgarten is a Licensed Professional Counselor, author, consultant, speaker, wellness and business-training expert, and owner of a successful mental health private practice in Lakewood, Colorado. He is the founder of Smart Practice Central, a healthcare business-building platform that values intelligent, ethical, and clinically minded practice development, and provides clinical practice business consultation and trainings to private practices and healthcare agencies.  Howard has lectured throughout the country on the integration of mental health and business, focusing on practice development, working within managed care systems and the impacts of the Affordable Care Act on mental health care. He is the author of Private Practice Essentials: Business Tools for Mental Health Professionals, a guide to starting and successfully managing mental health practice.  In 2003, he developed and implemented the first practice building business curriculum in a graduate level-counseling program in the country at the University of Colorado, where he taught this curriculum for twelve years.  He is the former Director of Network Relations for Westside Behavioral Care, Inc., a clinical group practice he helped build into one of Colorado’s largest outpatient behavioral health practices.  Howard routinely consults and trains businesses and organizations across a variety of industries in areas including managing stress, building resilience, creating work/life balance, burnout prevention, and other wellness related topics. After Registration You will receive an email with login information and handouts (presentation slides) that you can print and share to all participants at your location. System Requirement Operating System: Windows any version preferably above Windows Vista & Mac any version above OS X 10.6 Internet Speed: Preferably above 1 MBPS Headset: Any decent headset and microphone which can be used to talk and hear clearly Can’t Listen Live? No problem. You can get access to On-Demand webinar. Use it as a training tool at your convenience. For more information you can reach out to below contact: Toll-Free No: 1-302-444-0162 Email: support@skillacquire.us visit more courses atskillacquire