About Drain Express
We Provide Prompt & Professional Service, Water Heater Repairs & Replacement, Video Inspection, Sewer Line & Water Line Repairs & Replacement, Sewer Drain Cleaning, Repair And Installation
Location & hours
- Mon Mon 24 hours
- Tue Tue 24 hours
- Wed Wed 24 hours
- Thu Thu 24 hours
- Fri Fri 24 hours
- Sat Sat 24 hours
- Sun Sun 24 hours
Reviews
Products, pricing, and quality of work was awesome.
Drain Express Plumbing replaced a water heater in a house we just bought. Dickie even stuck around to answer questions I had which he definitely didn't have to do. A couple of weeks later I had a leak in my basement he came out and looked at. Advised my wife and didn...'t even charge us, even though he came out and spent time advising on what the issue on hand was. Our experience with Drain Express from beginning to end has been absolutely superb! I will definitely be using Dickie in the future and will recommend all my friends to do so as well.
The Drain Express plumber was professional and overall a very nice guy.
I had a problem with my Noritz tankless one morning. On the phone, Drain Express walked me through what to do but it still wouldn't work as the fix needed someone with the required expertise. Somehow I got lucky and Dickie said he could swing over soon. I was more then ...delighted as he quickly zeroed into the problem and even had the right part with him on hand. Most plumbers would have to order the part. The fix was done and I now have hot water again. After using so many plumbers over the years, Drain Express now goes to the top of my plumber list in my contact files. I will use him and highly recommend them.
Dickie is a very professional service pro
I have used Drain Express for many years for work large and small (including installing new sewer lines under part of my house, along with an external sewer pump). They have always been professional, courteous, punctual, and reasonably priced.
They always seem to go the extra mile to insure the customer is happy.
Drain Express was awesome. They diagnosed what was wrong, fixed and replaced toilet and facet. They didn't try to nickel and dime me. There were parts I needed that usually cost $20, which they supplied for free. Were on time and left no mess.
Buyer Beware! There are better plumbers in your area!
Drain Express has provided good and bad service in our home. The good- they are fast, and responsive. The bad- if there is an insurance issue involved, they can prove difficult, unnecessarily aggressive, threatening to their employees, and irrational. Buyer beware; c...alling Drain Express could lead to larger problems than your original plumbing issue. There are many plumbers in Chapel Hill who are less of a hassle and risk to deal with. Check out Chapel Hill Plumbing to stay on the safe side.
You couldn't ask for more
Prompt, responsive, conservative (they don't do what doesn't make sense to do) clean, professional friendly. And my probvlem is solved.
Couldn't recommend them more highly.
