Ferris Home Improvement

1 reviews
Claimed  •  Roof Contractors
302-293-3871
Bear, DE 19701 0.0 0.0

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Aug 02, 2012

Ferris - poor customer service!

First, didn't return phone call. Oversight? Okay. Then when I spoke with someone more than willing to take my information and schedule to come out for an estimate, they were "booked" all of a sudden when it became clear there was a pre-purchased discount involved! N...o "sorry there will be a delay" or "we're contracting out because we messed up, is that okay?" or any other attempt to get the job done--just "we're booked" when a minute prior that wasn't the case. Bad, bad customer service.