Firestone Complete Auto Care

I wanted to tell about the best experience I have ever had at an automotive facility. I went in for 4 tires and an oil change,I was in and out in 1 hours time,No hard selling very very comfortable waiting area,very clean.The new Store manager Mr Dion was very accomodati...ng on keeping me informed on my vehicle,and the other staff was very knowledgable and very friendly all the way down to the techinicians. I would reccomend this facility to anyone in the area,Mr Dion is absolutely the most impressive reapir facility manager I have ever encountered and he should be recognized for his care for his customers.he listens to their needs and addresses them promptly and accordingly,Thankyou Mr Dion I will tell everyone about my truly positive experience and reccomend this shop to everyone who will listen..There has been negative comments in the past,but the new manager seems to be living up to everyones expectations and will do anything to make sure customers are overwhelmed by the unique experience he will give you!!!!! Read More

They over charge their customers. I brought my car and told them I think I am having a problem with the alternator. They replaced the alternator and with their "discount" the bill came to $517. They had diagnostic charges, labor was 120 and the rebuilt alternator was... $350!!!! Across the street they sell the alternators for $180 minus $20 when you turn in the core and brand new for $220. They definitely gouge their customers!!!! I would advise to only use them for oil changes and do not have work done when they try to push other items off on you. Read More