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About Garden Time
Vinyle, Vinyl, Pressure Treated, Pool Houses & Cabanas, Playsets, Pine, Outdoor Furniture, Horse Barns & Wood Sheds, Garages Up to 14 X 48, Financing & Delivery Available, Delivery & Set Up Available, Cedar & Duratemp Siding, We Will Not Be Undersold On Comparable Units..., Largest Selection of Sheds & Gazebos In Upstate Ny & Vermont, Largest Selection of Sheds & Gazebos, In Upstate Ny & Vermont
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$632.00
I purchased $ 632.00 in plants and shrubs from Gardentime in 2007. Last summer ( 2008 ) I was displeased with 2 holly bushes because they hadn't produced berries. Owner suggested I should wait another year for maturity. No berries again this year so I discussed it with... owner, Mr. Frank Trolsta. I produced my receipt, reminded him of our prior conversation, questioned whether perhaps I wasn't sold a male and female. ( inadvertantly ) He was absolutely uncooperative and borderline rude. Adamantly refused to replace the bushes or make any concession. I explained that I would have purchased plain green shrubs @ $ 19.99 rather than hollies @ $39.99 if I wasn't interested in seeing red berries. He had total disregard for my " problem product ". It seems he's a successful businessman but he mishandled this situation, in my opinion. His decison to refuse to accommodate me in a fair manner has resulted in my recent purchase in the amount of $1177.00 at Hewitt's rather than Gardentim
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