Goin' Postal

After years of utilizing Going Postal for my shipping needs, I am appalled to discover the incompetence and horrific practices of this company. I spent over $40 to ship a package, selecting 2-day delivery, as it was imperative that the package be received in a timely m...anner. When the package was not received at the scheduled time, I called Going Postal to inquire about the delivery. As it turns out, one of the Going Postal employees made a mistake and did not correctly ship my package, despite charging me for the specified shipping. Because of this, the package will arrive at a later day, spoiling the time-sensitive, perishable items. Even after admitting they were at fault for the error, Going Postal refused to do anything. Just as a reference, the difference in shipping costs between the delivery I intended and the delivery I will receive will be about $30. Does it not seem fair that the company reimburse the shipping cost? Why should I be charged the full amount when the services I paid for were not upheld? For the service I received (delayed shipping), I paid $30 more than the actual cost. This company lacks the integrity to accept responsibility for the incompetent acts of their employees. It is because of this blatant error, waste of my money, and poor customer service that I will never return to Going Postal. Read More

I told them that someone said they were bashing USPS and their response was "Why would be bash USPS"? "We are a authorized USPS shipping outlet and offer the same services at the same cost, therefore we would be bashing ourselves"! They said they only reccommed a carr...ier as opposed to USPS in cases where the package is LARGE, HEAVY or EXPENSIVE because it would be cheaper than USPS and the Tracking and Insurance is better. "You know exactly where your package is at all times and it is fully insured if you get the optional coverage". "The calims process is much quicker and you get your money refunded a whole lot faster". But again they do offer USPS at the same price so if you're loyal to USPS you still can use their service without waiting in line like at the post office. Anyhow, I liked all the different services they had there, especially lottery! They were very kind and helpful and I would definately do business with them again. Marty Read More

I was concerned after seeing the last review so I stopped by to see for myself. They said their rates were the same as the published rates offered by UPS, FedEx and DHL. I went online to campare them and they were indeed the same. I asked why shipping would be expens...ive then, and they expliained that anything shippped Overnight, Express or Internationally is much more costly than ground because it needs to travel by plane instead of truck. So if it is big or heavy, it's much more costly for the carrier and therefore paid by the consumer. They informed me the best way to ship is by Ground and they even let you choose if you want to ship thru UPS, FedEx, DHL or USPS. This way, you can choose whoever is least. Read More

They were very helpful with my shipping needs. Not understanding how shipping works they gave me many options and great service at a very reasonable price, explained everything and used as much time needed so I felt comfortable with them. I will use this service many more times.