About Heritage Embroidery
Heritage Embroidery & Design is a family owned business located in Stillwater, Minnesota. Our business is a hybrid offering in-house production, promotional products, retail shopping and custom team orders for large and small groups. We invite customers to take their re...tail purchase further with personalizations or mimic retail products to design custom group orders. From custom team personalizations to large corporate orders, we assure the quality of each imprint is met with tough love. With one-on-one consultations, deep-rooted vendor relationships and in-house design capabilities, we know our greatest advantage will always be our Heritage.
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Location & hours
- Mon Mon 9:00 am - 8:00 pm
- Tue Tue 9:00 am - 8:00 pm
- Wed Wed 9:00 am - 8:00 pm
- Thu Thu 9:00 am - 8:00 pm
- Fri Fri 9:00 am - 6:00 pm
- Sat Sat 10:00 am - 4:00 pm
- Sun Sun 12:00 pm - 4:00 pm
Reviews
Poor customer service
Nice shop. Had to drive there today (40-60 minute roundtrip) to return a sweatshirt that I ordered for my daughter through her school. It was a bit overpriced and had a $9.50 shipping, but we thought it would be nice for her with her name embroidered. It arrived with...out the name and was huge! The other student washed hers and the ink came off. The contact person said we could return it, but apparently he doesn't work there anymore so ...no return. They did however refund the cost of the missing embroidery without any adjustment to the tax or shipping. Bummer for us. Lesson learned. One less customer for Heritage Embroidery.... until I tell everyone I know. I'll be the parent helper to research other embroidery businesses when they order again this year.
