Hotel Grande

Is this the Chef that falls off a Hobicat instead of hiking out?

DOG FOOD TASTED BETTER....NO WHERE NEAR AUTHENTIC MEXICAN.

If you want a steak go to ponderosa.

HOTEL GRANDE IS AMAZING, BEST FOOD IN ALL OF NEW YORK!

i had a great meal and a wonderful waiter!!!!

My last visit to Hotel Grande will be my LAST VISIT. We got there @6:15pm and by our surprise we did nothave to wait for a table. We quickly placed our order. We got our drinks within 5 minutes. This is when things went south. 1/2 our later we still did not have our ap...petizers. We finally flagged down our waitress. (Mind you she passed by our table 5 times within the half hour without even looking our way) She said they were busy and it should be out soon. 10 minutes later, the appetizers were served somewhat cold. We had to flag our waitress down a second time to get refills on our beverages. Then about 45 minutes from that, we finally got our main course. The steak was covered with sauce and was about 50% fat. The waitress stopped by long enough to drop the check off and then disappeared again. I have been there many times before when they were 100 times busier and got better service. They lost my business in the future. I recommend Cactus Grill in Potsdam or Amigo's in Massena. Read More

After having lived in San Diego, CA, then moving to NY, this restaurant is the closest to authenic Mexican food I have found in this area. VERY GOOD FOOD, and exceptional service from our waitress, Megan. I would highly recommend this place if you like mexican food.