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Kelly's TV & Appliances Inc

2 reviews
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716-662-5800
4919 Ellicott Rd Orchard Park, NY 14127 42.750454 -78.747154

About Kelly's TV & Appliances Inc

Frigidaire

Location & hours

Reviews

3.5
2 reviews

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Aug 17, 2009

No Customer Service here!

I purchased a $4,000.00 DCS stove last year. The delivery of the stove was more than 8 weeks late with a new excuse every week. "When it gets here, we wll let you know. Stop calling!" \t\n\t\nThe installation was anything but good. The stove was not level from day... one. It is now 9+ months later and the owner does not want to be bothered. Never receive a return phone call. We are a nuciance to him. \t\n\t\nThe stove has had issues from day one. All that the manufacturer will do it continue to provide service calls. Last service call we were asked to call another authorized service center. \t\n\t\nThe burners do not light properly and the ignition has been replaced twice. Same issue still a concern. The over was never set correctly for desired temperature. Door hindges have been replaced and the door is not on straight!\t\n\t\nWish we had never purchased the stove. Not much left that we can think of to do. Customer service is non-existant. At least I feel better now. Buyer be ware.....\t\n\t\n

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Aug 08, 2005

Home Town Appliance Dealer

They are so great at Kelly's. They will help you select any appliance you need and they will deliver it and install it. Any time you have a problem with anything you have bought at Kelly's, you can call and they will be right out to fix i...