Liverpool Pizzeria

1 reviews
Claimed  •  Pizza , Restaurants
315-622-0045
7608 Oswego Rd Ste 11 Liverpool, NY 13090 43.139045 -76.226714

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Sep 30, 2011

Aweful customer service

We called to place an order for 2 steak and cheese subs that showed as being $5.50 a piece on the website. I asked the guy taking my order about other sides offered other than fries he gave other options including chips. When he said the total of the order it came out t...o just over $17. A huge jump from what we figured would cost us $13 or $14. We called back to inquire about the huge difference in price the guy on the phone said the steak subs were $6.49 each. Not according to the website it said $5.50 a piece. It turned out that the chips were an additional charge not replacing the fries. The guy on the phone handed us off to the owner he gave the excuse that the person who had the business before wouldn't take the website off the internet. Not our problem, it's false advertising if he wouldn't honor what was on the ad in the first place. Internet ads can be removed if you show you are the new owner. The owner used the "F" word a few times after my husband lost his temper.