Maroon Kia

Hats off to the professional and friendly staff at Maroon Kia!No hype, no pressure --just exceptional service.This dealership has been part of our local community for as long as I can remember. No wonder I felt like I was visiting an old f...

Very dismayed about what recently transpired in their service dept. I have purchased two Kias there and had both faithfully serviced by the same folks for years. I bought the second Kia just because of the wonderful service dept. Any issue I had with service was alway...s taken care of right away by former svc mgr Brian. Brian was always there. The other front desk folks might work different days, but whenever I was there, so was Brian. He was great. He showed me how to change the filter behind the glove compartment. I paid a lot of money for that filter and couldn't afford to have them put it in for a lot of money more. And a tech let me watch him change out my brake light so when the other bulb went a week later I could do myself because I don't have a lot of money to spend. Hey, if I could afford Mercedez Benz service prices I would have bought a Mercedez! They reminded me of when I first started getting Hondas when they were new and the service people treated you really well and showed you things to keep you coming back. Now when it is time for my car's major service, I couldn't get anybody in their service dept to get back to me with a price. I have to go 30 miles away to the only other Kia dealer I can hitch a ride to work from. I was shocked after reaching this other dealer that their price for svc was lower than Maroon even taking into account coupons and incentives I had for being a loyal customer there. I am very happy with my second Kia but afraid it will have to be the last because I cannot depend on getting good service close to home anymore. Read More

Well, here we are at 100,000 miles. My Sedona still looks and drives like new.\t\n\t\nWe have friends who have a one-year old Mercedes SUV, but we still take the KIA when we go anywhere with them.\t\n\t\nOnly problem is that since my old Sedona is still so "new", I'll n...ever get to actually buy a NEW one, especially since the service department at Maroon KIA takes such good care of it!\t\n\t\nKeep up the GOOD WORK! Read More

I want to take this opportunity to make you aware of the great help two of the service department peoiple afforded my wife and myself recently. On a trip from Florida to New Hampshire for a funeral service, our car broke down on the NJ Turnpike and was towed to ...North Bergen. In looking at the Yellow Pages, Maroon KIA wa the only one listed and I called and spoke to Wayne Diaz who helped me get in touch with the KIA Roadside Service. The car was towed to Maroon KIA as it was still under warranty, where Brian Daniell determined that a new starter was needed. Not finding one in the immediate area, he ordered one Expressed in and it arrived the next day. Repair work began immediately and we were back on the road by noon. The collective work of Wayne, Brian, and the service department allowed us to be in time for the services in New Hampshire and we are very grateful for all their help. Being in the service business myself, I can recognize when peop Read More