Millman's T-Shirt Factory

3 reviews
Claimed  •  Engineers , Embroidery , Clothing Retailers
845-454-2255
12 Fowler Ave Poughkeepsie, NY 12603 41.6950217 -73.8988583

About Millman's T-Shirt Factory

We offer custom screen printing and embroidery services for over 30 years. We are The Hudson Valley's most trusted screen printer and we offer superior service with a personal touch. If you are looking for quality work, you have come to the right

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 by Millman's T-Shirt Factory

Location & hours

  • Mon Mon 10:00 am - 5:00 pm
  • Tue Tue 10:00 am - 5:00 pm
  • Wed Wed 10:00 am - 5:00 pm
  • Thu Thu 10:00 am - 5:00 pm
  • Fri Fri 10:00 am - 5:00 pm
  • Sat Sat 10:00 am - 2:00 pm
  • Sun Sun Closed

Reviews

3.7
3 reviews

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Nov 17, 2011

In Response to Joanne's Review

Joanne, so sorry for the mishap with your shirt and your phone experience.What likely happened since your jersey was so small is that I had to stretch it over my pallet to get it so I could press the name and number on flat. Usually I can just lay the jersey out but o...n the front of this jersey there was a existing monogram design that wouldn't allow me to do that. So in doing so it must have distorted the name and number as I pulled it off the pallet. I also remember that the name barely fit on the back of the jersey also adding to the difficulty. I done this procedure many times without any problems and didn't notice yours. I mentioned to you on the phone several times to please bring it back and I'll do my best to fix it. I did feel insulted in the way you talked to me on the phone and got some what defensive. Sorry again for that.We take pride in our customer service and this is a isolated incident. Millman's has been in business for over 30 years with great customer support.

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Oct 28, 2011

Bad job and AWFUL Customer Service

I'd give 0 stars if I could. They put a name on a jersey & it's crooked. One side's an inch lower than the other. When we called, the owner answered. He kept yelling excuses, telling us to bring it in & he'd try to fix it, & never let us talk.Then he hung up after he fi...nished. This isn't the first time we've gotten names on jerseys. We know what a good job looks like. This is not near acceptable. And, there's NO customer service here. All the owner did was yell, talk over us, and hang up. He said it was difficult because the shirt was small (it's an adult XS). If he had said that when we brought the shirt in, our response would have been "If you can't do the job right, then don't do it." Even though he offered to try to fix it, we know this isn't possible without damaging the shirt. Pulling up letters affects the jersey's material. He also insulted us saying we don't know his job. I don't, but I do know what a good job looks like. If he knows his job, why didn't he do a good job?

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Jun 04, 2008

Very nice design - great shirts

I went to Millman's witha concept and they turned that into some fantastic shirts and delivered on them quickly.