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A Computer Buying Guide
A Computer Buying Guide Silvia Hallqvist Submitted to: Magma PC, A Computer Repair Company When it comes time to buy a computer, do you know which one to buy? There are several different brands of computers out there to chose from, and at several different locations as well. I have researched different brands of computers in hopes of helping to solve this dilemma, because most people do not know what computer to go with. In this report you will find information about Dell, HP, and Apple computers. For each company: the history, products, reviews, where to buy it, and my opinion on the company, will be listed. However, to get started we will start off with the different computer terminology so everyone can be familiar with it. The following definitions are listed in the order they appear, they are all defined by Discovering Computers. A computer can be defined as, "An electronic device, operating under the control of instructions stored in its own memory, that can accept data, process the data according to specified rules, produce results, and store the results for future use" (p. 3). A laptop computer is, "Portable, personal computer designed to fit on a user's lap" (p. 14). A desktop computer can be defined as, "Computer designed so the system unit, input devices, output devices, and any other devices fit entirely on or under a desk or table" (p. 14). A processor is, "A term used by some computer and shop manufacturers to refer to a processor chip for a personal computer" and a processor is, "called the central processing unit (CPU), is the electronic component that interprets and carries out the basic instructions that operate the computer" (p. 7). Memory is a term that describes, "Electronic components in a computer that store instructions waiting to be executed and data needed by those instructions" (p. 7). A video card is an, "Adapter card that converts computer output to a video signal that travels through a cable to monitor, which displays an image on the screen" (p. 147). Hopefully those definitions will help when looking at the different companies products. Lets start by looking at what Dell has to offer. Dell was founded in 1984 by Michael Dell. Dell has gone from one founder to over 96,000 employees to help run the company. The computers that Dell provide are so popular, they sell more than one every second in 180 different countries. Dell has grown dramatically over the years and with their success they return gratitude to the environment by offering free recycling for their Dell computers. Dell also uses recyclable packing for shipping to help reduce waste in landfills. Forbes magazine even listed Dell as a Top 10 green company. The Dell company considers themselves to be, "The second most respected brand for breadth and depth of social media activities" (2010). Dell also offers a wide variety of products. Dell's computers for the home user include: laptops, netbooks, and desktops. Their laptops include the Inspiron, Studio, Alienware, and Studio XPS. Dell also sells mini netbooks, which is just a smaller version of the Inspirion laptop. For desktops, Dell offers Inspiron, Studio XPS, and Alienware desktops. There can be quite a few differences between these computers. Some have larger screens and some have very small screens that make the computer more portable. The computers also have different processors and different size memory, storage size, and video cards. Dell wants everyone to buy a Dell computer because of their convenient shopping, fast shipping, selection of computers, award-winning technology, flexible payment options, and because of their service and support. Customers of Dell reviewed their experience with Dell computers on www.bizrate.com and their experiences varied. KRonan2010 posted September 15, 2010, "I had a great experience w/ordering a new laptop from Dell and will continue to purchase items from Dell." KURPTEL writes, "Dell.com is really a Very good site to buy a laptop. This is my 4th Laptop from dell.com. I really Like it, Thanks DELL." Susan writes on August 30, 2010, "I'm very disappointed that you don't offer price protection." Now as for my own personal opinion, I would recommend a Dell. However, I have had some very bad issues with my Dell Inspiron 1526 laptop computer. I was told the problem was with the wiring of the laptop and it only effected the Inspiron 1526. I have heard from several other users that their Dell computers have worked great throughout the computer's life. Dell's computers can be purchased through their website www.dell.com, as well as retail locations such as Best Buy or CompUSA, but how does Dell compare to HP? Hewlett-Packard, or HP, was founded by two friends. Bill Hewlett and Dave Packard both attended Stanford University together and founded HP in the year 1939. However, it wasn't until 1966 that HP came out with their first computer. HP now ships 48 million computers every year, with one out of three computers being shipped worldwide. HP has products in over 170 different countries to serve over one billion customers. Hewlett-Packard is also involved in a global recycling program. HP is also highly focused on the environment and has goals to reduce climate change and increase energy efficiency. HP even offers Energy Star products. HP sells a variety of different products. For the home user HP offers Laptops, HP Tablets, and Netbook computers. HP has different options on their computers, such as its screen size, battery life, weight, colors, as well as whether or not it has a Blu-ray drive. HP's different brands include the Compaq Presario, HP Mini, HP Pavilion, HP TouchSmart, and the HP ENVY. HP wants you to buy their computers and they say they have customer loyalty, "We earn customer respect and loyalty by consistently providing the highest quality and value" (2010). But what do HP customers say about their HP computers? HP customers seem very loyal indeed, however, HP also seems to be having some problems with customer satisfaction when it comes to their Netbook computer. Kittykat writes, "So I bought this notebook a month ago and only used it for a month and used it less then 10 times. I didn't even had the chance to carry it anywhere! Turned it on one day and it froze on me. I reset the computer and nothing but a blank screen.." (2010). Another reviewer by the username of FORMER HP CUSTOMER "No More HP for me" wrote, "First of all, I had the mini notebook all of three days and turned it on once…. The second time I turned it on, the sound was there, but no image. I thought that it was a glitch and turned it off again and turned it back on. The glitch became a problem" (2010). In my own personal opinion, I think HP is a great computer to choose when considering a home computer. HP's computers can be purchased through their website www.hp.com, at Best Buy, Target, and CompUSA to name a few. How does HP and Dell compare to Apple? When it comes to Apple, their company was incorporated in 1977 a little later than the other two companies. However, even though Apple had a later start, reading Apple's mission statement is a good way to better understand the company. Apple's mission statement is: Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork, and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple reinvented the mobile phone with its revolutionary iPhone and App Store, and has recently introduced its magical iPad which is defining the future of mobile media and computing devices. Apple's products are revolutionary. Apple's computers for the home user include the iPad, MacBook, MacBook Pro, MacBook Air, Mac mini, iMac, and Mac Pro. Apple also sells a large variety of accessories for their computers. A review of the Apple MacBook states, "With this iteration of the plastic MacBook design, I think Apple has finally got this design right. Most of the kinks are ironed out. Heat is not a major factor anymore. Construction, although not perfect, is better than the first generation MacBooks" (2009). I found almost all other reviews to be in Apple's favor as well. In my opinion, I would say Apple would be a great company to have your money invested into their computers. With all of their amazing new products they're coming out with, you're sure to find one that will suit your needs. If you are interested in purchasing a home computer from Apple, you have a few options on where to purchase it. You can always get your computer from their website www.apple.com, otherwise there is always retail locations such as Best Buy and Target. In conclusion, you may be wondering how this paper helped anyone at all make up their mind. Why did I recommend all three companies Dell, Hp, and Apple to purchase your next home computer from? The answer to that is quite simple, they are all great innovating companies. Each company has similar products to offer at similar prices. Each company also had good and bad reviews, you can't make everyone happy after all. I'm not sure what my next computer purchase will be, but I do know that I can trust each of those three brands to end up with a great product. WORKS CITED: Longinotti, P., (2009). Apple MacBook (Early 2009) Review. Retrieved September 23, 2010 from http://www.notebookreview.com/default.asp?newsID= 4852&review;=apple+macbook N.A., (2009). Dell.com Customer Reviews. Retrieved September 19, 2010 from http://www.bizrate.com/ratings_guide/cust_reviews__mid--28463.html N.A., (2010). Computers: Laptop Computers. Retrieved September 20, 2010 from http://www.target.com/Laptop-Computers-Electronics/b/ref= sc_iw_l_2_ 1042126?node=368659011 N.A., (2010). Introducing the New IPOD Touch. Retrieved September 23, 2010 from http://www.apple.com/ N.A., (2010). About Dell. Retrieved September 19, 2010, from http://www.dell.com N.A., (2010). hp LET'S DO AMAZING. Retrieved September 20, 2010 from http://www.hp.com/#Product Shelly, G.,&Vermaat, M. (2008). Discovering Computers. Boston, MA: Cengage Learning.
Helping You Integrate Your Life to Windows 7
Hi I'm John Hallquist with Magma PC and I would like to talk about a type of customer I had yesterday. I received a call from a gentleman who produced his own music and needed help upgrading his music software to his new computer. He said he had tried and tried before in the past to get it to work but couldn't figure it out. It turns out there was a conflict from the way he set it up in Windows 7. After our visit he is now able to record his music again. If you or anyone you know needshelp with Windows 7, please refer them to me. I'm John Hallquist with Magma PC and I help people understand and upgrade to Windows 7. "Don't pull out your hair, choose us for your computer repair!"
Saving People Money
As an IT professional, it is part of my job to help my customers save money on technology. That's why I have suggested open source software to my customers. Programs like Open Office are a great way to maintain productivity while saving money on other professional program suites. For a guide to free software, please visit my computer repair blog