Mona Lisa Boutique

PLEASE BEWARE! Theresa, owner of Mona Lisa Boutique, said she would order a brand new size 4 dress for me because the dress I wanted and tried on was 6 sizes too big. It was the only one they had. They took my measurements and said they would verify the size with the ma...nufacturer. The dress I received was not a new, unaltered dress. The inside of the dress had additional rows of stitching in a different color than the original manufacturer stitching. Several areas were hand stitched. The fabric had been cut. A different size tag had been sewn in place (you can see where the holes remain from the manufacturer machine stitching where the tag had been removed and then resewn in place by hand. I have photos that show all of this). I did not authorize Mona Lisa to do any type of alterations whatsoever. This dress was made up of four layers of material. When paying full price for a new dress that costs over $800, people like you and me should not have to literally turn it inside out and inspect seams in multiple layers to be sure a business owner does what they say they're going to do. Trusting them was a big mistake. When I asked to see the paperwork from the manufacturer proving they ordered a new size 4 dress, they didn't have it. When I asked to see the dress that I originally tried on that was too big, they didn't have that either and didn't know what happened to it. I called the manufacturer and found out that the dress was actually a discontinued dress and was not available from the manufacturer, which explains why Mona Lisa didn't have the paperwork saying they purchased a new size 4 dress for me. Mona Lisa makes you pay in full and once they have your money, too bad for you. They turned quickly from being nice to being extremely rude, deceitful, unprofessional business people. Since, I have now been in contact with others who have had similar experiences at this boutique. Read More

What a great boutique. Beautiful dresses!

Received great service and friendly people to help find a dress. They ordered it and had within 2 weeks - Will always shop here for my formula dresses from now on.

Mona Lisa took exceptional care of my mom, while looking for her dress for my wedding. The people treated us like a scene from Pretty Woman, bringing her shoes, jewelry and a purse. They also served us homemade cookies and coffee. Such a wonderful experience for both he...r and I. The dress came in sooner than they had told us, and the price for alterations was reasonable. We will be coming back very soon for a dress for her for my brother's wedding in June! The level of service can't be beat, and you will never find it in a big name bridal shop! Read More