Strategic IT

What do we mean by strategic IT?  We mean align the IT investments with a business strategy or initiative.  Every client is different, and so are the business results.  Business results can range from cost cutting, increasing sales, implementing marketing campaigns, streamlining a process, improving customer service just to name a few. It is important to define the business goal or initiative and then look for ways to improve it through automation.  Everyone asks can you give me an example?  So here is my example: One of our clients grew exponentially over the last 10 years and needed their department heads to understand who their Windows users were and what their access rights were, in addition they needed compliance reports for Price Waterhouse that showed who their users were and what their access privileges were.  My client had 8 people in the IT department so they were not understaffed!  They just could not do it all!  Enter Superior Technology Solutions we said we can be your strategic IT service provider just let us know how we can help.  One meeting with the CTO and we discovered a perfect way we could bring value.  It was taking a clerical person days to create these reports and they were inaccurate.  With an investment less than $3,000 we were able to find software to take care of their compliance reporting needs, 100%!