My favorite customer

My favorite customer is Pat. I've got a lot of regulars, but Pat is my favorite because she is always wearing a smile and even with all her medical problems, she makes my techs feel good. Pat suffered from really bad allergies and when her heat pump died, she called us and we were able to install a very high efficient system and also we installed a complete Home indoor air quality pacgage that now helps Pat breathe cleaner fresher air all the time. I try and make all my customers happy - in this case, I just try and keep Pat as happy as she was when he arrived!