Princess Bride of Duluth

I can't believe people spend their money there. They are by far the worst customer service I have ever come in contact. Where to start. We were shopping for my best friends wedding dress, bridesmaids, and tuxes for the entire wedding party. \t\n\t\n1st this place i...s so DIRTY, gross and run down. From the tacky wall paper, to the gross dressing rooms it was the start of the disappointment. My friend actual had an appointment none of the other customers their even had one. They asked her what type of dress she was looking for and then pulled a few dresses for her. They said they would help lace her up when she was ready. When she was ready to be laced up none was there. I ended up lacing her up in all of her dresses. There is no such thing as customer service at princess bride.\t\n\t\n2. When we found a style of dress that she like we asked if there was something close to what she had on. This oompa loompa orange tacky woman told us that they had none and told her that this was the most expensive dress $1,600. She assumed that my friend could not afford this dress when in fact my friends budget was $3,000. (this dress looked like a 500 dress) She treated us awful. \t\n\t\nWhen your a bridal dress shopping you're suppose to feel special and it's suppose to be one of the best parts of the wedding. YOU WILL NOT GET the customer service you want or expect here!!!! Brides to be do not waste your time here. Take you money to the cities and you'll see what it feels like to be treated they way you should. Read More

I have lived in duluth all my life and always gone to princess bride for all my prom and high school dance dresses. Not only do they have the most stunning dresses in the area but a wonderful staff as well. When it was time to look for the dress i've been dreaming of ...wearing since i was a little girl i thought i would have some fun and look all over the area. that turned out to be a BIG mistake!!! i went to davids bridal and i needed an appointment!!??? Really!!?? i saw their dresses and was very disappointed with the quality. everything about them looked cheap. I was not happy with any of the other area bridal shops. they just did not have the quality personal care or selection of beautiful dresses like i found at princess bride. when i did go to princess bride i happened to see a couple of dresses that looked very similar to the dresses at davids bridal but the materials were quality and you could tell they were well made. They were also a couple of hundred dollars cheaper!!!! now how can you go wrong with princess bride when you get beautiful quality and better price! I found find my dream dress at princess bride along with bridesmaid gowns, flowergirl, tuxes for the guys, invitations, napkins,shoes, veil, tiara, and they were wonderful to work with! my whole wedding turned out beautiful and i would highly recommend any bride to go to princess bride. They are second to none!!! Thank-you Princess Bride!! Read More

I went to Princess Bride with my mom and sister. A woman, who I'm told was the owner, immediately started calling me "little one" and treating me like a child, despite the fact that I'm in my mid-20's. Luckily, she had another employee help me. The girl helping me wa...s helpful and treated me with respect. However, the woman decided that this "little one" needed her help as well and started bringing random dresses to me. She didn't even know what I was looking for (a destination gown) and was bringing large, heavy, and hideous things over that I doubt I would be willing to try on if I were in my 50's. Then she insisted that my sister had been one of her brides, which was embarrassing for her because she was making a big deal about it and saying that she never forgets a face. Maybe next time she should check the ring finger before making a production out of nothing. They also do not give you the dress designer, and I would assume that's because they know it's the only way they can get someone to return to their store. As much as I liked one dress that I found there, I would not go back. It was an awful experience and I refused to go dress shopping for weeks after that. Read More