Smartbox Moving and Storage

3 reviews
Claimed  •  Home & Garden , Relocation Services , Charter Buses
804-480-4303
8030 Whitepine Road Suite 100 Richmond, VA 23237 37.4088447913 -77.5312058791

Location & hours

  • Mon Mon 9:00 am - 10:00 pm
  • Tue Tue 9:00 am - 10:00 pm
  • Wed Wed 9:00 am - 10:00 pm
  • Thu Thu 9:00 am - 10:00 pm
  • Fri Fri 9:00 am - 10:00 pm
  • Sat Sat 9:00 am - 10:00 pm
  • Sun Sun Closed

Reviews

5.0
3 reviews

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How would you rate your experience?

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Sep 06, 2010

Billed extra by SMARTBOX for months

For months I've been overcharged $30 late fees. At first they had my old address which made no sense since they moved some boxes to my new address. I have to call every month to get the fees reveresed. My payment should be taken out on the 7th. SMARTBOX has it set for t...he 12th and then they assess a late fee. They claim I don't have money in my account to pay it, but it is always there when it should be. Also, my local office no longer takes live calls and I have to call Virgina office. Last time they offered to take it off the next month's rent and I told them that I wanted a refund right away. I wonder if this is happening to others who don't even notice? I'm planning on moving again and I'm going to get the last two boxes when I go, and I will bever ever use SMARTBOX again.

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Jun 10, 2008

It really is smart

Great people, great concept. The Smartbox is a better. We use them for our customers especially in garages. They like the size, the flexibility, the design and the service. Highly recommended!

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Jun 05, 2008

Smart Box

Whether you use a Smart Box at you home or store it at their facility, you will be pleased with the professional and friendly service.