Sol US

I went to the Sol US Tanning in Riverside, Jacksonville. There a few of them spread out among Jax, but I didn't see the Riverside one listed. Upon my first visit, I bought a package. They had just opened and were having specials. I didn't know anything about the particu...lar lotions they were selling, so I asked the manager specifically for one that wouldn't make me burn. For anyone who knows about tanning lotions, she ended up giving me a tingle level 5, I believe. I came out looking like a lobster, with no offer for a refund of the lotion, no free visit, nothing. I thought, what the heck, I'll be a good sport. When I bought the package, I made a point of asking if it would be a problem cancelling mid-membership, being my husband is in the military and we weren't sure if we'd be moving soon or not. She assured me this wouldn't be a problem. Turns out, we had to leave, so I brought in my husbands orders the day they were issued. A month later we were charged another monthly payment. When we contacted the manager, she said there was nothing she could do, and after a brief arguement she contacted the owner and called us back. The owner stated that being allowed out of a contract because of military orders is a courtesy, not an obligation. Obviously the owner knows nothing about legal obligations, and apparently isn't very "courteous". Read More