Terrace On The Park

We had our wedding at Terrace on the park on July 8, 2011, for approximately 100 people, and it was all that we could hope for. It took us over a month to find the right venue but Terrace was our top choice. It had beautiful grounds, with spectacular rooms, and what s...eemed to be a friendly staff at first. Though we dealt with different account managers the one constant face was Normans which was a comforting factor during a stressful time. Everything that was promised to us upon signing the contract was delivered to the best of anyone Read More

The worst service and professionalism ever, the staff is extremely rude and unhelpful just like the manager and the head staff.\t\nThey wish to do nothing but stand there and watch as you struggle to have arrangements done on time. Even after booking certain halls they ...double booked one of the halls for another party even though we paid full money and we booked a year in advance. They have the most disgusting mannerisms from the head staff Norman himself. Norman is absolutely the nastiest and rude person you will ever meet, with no reason at all for him to be that way. I would strongly urge anyone who wishes to have a party there to reconsider just for the reason that you will not at all appreciate the belligerent attitude and unhelpful and disgusting staff that we had to endure. Please take my advice wisely as I wish to save others the disappointment I had gone through for my wedding.\t\n\t\n"I just got married here last week. The actual event was really great. It was more than we hope for. I would have given it all 5 stars if it werent for the sales person assigned to us. If you are thinking about having your event here, do NOT under any circumstances use a man named Norman.\t\n\t\nNorman is a scumbag first rate. He will tell you any lie you need to hear in order to sign anything he puts in front of you. Since Norman is older, he has no computer, and always hand writes everything which gives him an excuse every time you see him for him to tell you that you havent paid him.\t\n\t\nDuring the entire process he told us that 3 things would be done, like painting the terrace which was sort of disgusting, and cleaning lights etc. None of it was done, but he knew we wouldnt care. Norman's little trick is to tell you that "you are going to get something special because I like you." What you dont know is that since you cant actually read the details of the plans, he only tells you 80% of what you are paying for and then on the day you are "suprised" with this generous gift...which isnt a gift at all. He admitted this to me.\t\n\t\nThe worst part of Norman is that once you have paid him, you will never get any service from him again. We made the mistake of paying him 2 weeks before the wedding in full and we never got to see or talk to him again." \t\n\t\nI absolutely agree with this review above and would like to also add that they guzzle money like no other. Read More

Terrace On The Park Was Excellent ,their Service was Out of this w0rld. I Reserved This Banquet Hall for my Wedding that was on September 18th 2010. The First time I visited Terrace on the Park I was delighted, the Staff and everyone were so polite . They Walk us thr...ough the rooms and waited in a timely manner until we were finish deciding what room we wanted.The View from the Penthouse was breathtaking. I would 100 % recommend this Banquet Hall for Special Occasions ... TERRACE ON THE PARK U GUYS ROCK !!! KEEP UP THE EXCELLENT JOB Bibi & Charles Read More

Earlier this year (2010) when we visited Terrace on the Park for the first time, we knew it was the place where we wanted to get married.. and we did. We picked the location for various reasons. First, our banquet manager was very personable and pleasant. He walked us t...hrough the entire process of planning a wedding and gave us advices and ideas in addition to making sure that our event was planned the way we wanted it to be. The food was great and plenty. The veiw from the penthouse level was amazing. We were blessed to have had a beautiful weather on our wedding day in June, 2010, and all our guests got a chance to see the manhattan skyline as the backdrop of our event. On Queens side, we also enjoyed the view of Cififield, the famous Arthur Ashe tennis stadium, and the Unisphere of Flushing Meadow park. The ballroom was nothing but extravagant and elegant with beautiful chandelier in the center of the dance floor. Our sweetheart table setup was beautiful with a view of outdoor scenary. \t\n\t\nWe loved our wedding at Terrace on the Park. All the staff did a wonderful job and we were very pleased with their services. The only one thing that we regret is that we used the florist that was recommended to us by Terrace on the Park. While Terrace on the Park did not have anything to do with our decision to use the florist (Charles Florals of Astoria, NY), we wished we did a better research of the products and services that Charles Florals offered. The florist at Charles Florals did make a beautiful sample of our centerpieces and made wonderful promises, but, on the day of our wedding, the actual centerpieces and other flower decorations were not done as per the contract and per the promises. The bridesmaids bouquets did not look fresh by the afternoon. \t\n\t\nThis is the one day that you will remember for the rest of your lives together. While Terrace on the Park did a beautiful job for our wedding, Charles Florals did not live up to our expectation and the contract. We do recommend Terrace on the Park, but please, for your sake, be careful if you ever even consider to use Charles Florals. \t\n\t\nG & J\t\n Read More

Me and my fiancee attended a family wedding here and we were very impressed with the service,the view and the food was very good comparing to other places we have been to,we have been looking around long island and have 3 locations in mind for our wedding but after what... we experienced here at terrace on the park we are looking to have our wedding here, we will be getting in touch with them for info and availability.we know they have different floors and different views which are amazing. Read More

I just got married here last week. The actual event was really great. It was more than we hope for. I would have given it all 5 stars if it werent for the sales person assigned to us. If you are thinking about having your event here, do NOT under any circumstances u...se a man named Norman.\t\n\t\nNorman is a scumbag first rate. He will tell you any lie you need to hear in order to sign anything he puts in front of you. Since Norman is older, he has no computer, and always hand writes everything which gives him an excuse every time you see him for him to tell you that you havent paid him.\t\n\t\nDuring the entire process he told us that 3 things would be done, like painting the terrace which was sort of disgusting, and cleaning lights etc. None of it was done, but he knew we wouldnt care. Norman's little trick is to tell you that "you are going to get something special because I like you." What you dont know is that since you cant actually read the details of the plans, he only tells you 80% of what you are paying for and then on the day you are "suprised" with this generous gift...which isnt a gift at all. He admitted this to me.\t\n\t\nThe worst part of Norman is that once you have paid him, you will never get any service from him again. We made the mistake of paying him 2 weeks before the wedding in full and we never got to see or talk to him again.\t\n\t\nDuring the wedding, we had 2 attendants. One woman and one man, the woman was very nice, but it was obvious that I was sharing an attendant with another party, but I paid 100% of the cost for him. He was no where to be found after the 1st 2 hours.\t\n\t\nThe place is beautiful, and the food was good wedding food. The bartender Lloyd was absolutely the best.\t\n\t\nThe biggest problems came when I had to ask Norman for the remainder of our wedding cake. My wife and her mother-in-law asked the male attendant to save the remainder of the cake and just put it in the back of any car. Now this was a $2000 cake and there was plenty of it left. After trying to get a hold of Norman, he told me that it was the attendant who asked my wife and mother-in-law if we wanted the cake and they said to "throw it away". When I told him I was standing right there, he told me that I could come in and question them myself and that I, my wife and mother-in-law were lying.\t\n\t\nCake is cake...We wanted to keep a small part of it and then donate it to the church so their shelters could enjoy our happiness..ok...but how about this:\t\n\t\nIn that conversation, Norman tried to tell me that we owed him for 2 more people. That we had underpaid and it was his good graces that he allowed the wedding to go forward because he was a nice guy. In fact we OVERPAID by 8 people and I had to argue with him until he blamed it on the "money guys". I asked him how I recover the extra I had paid, and he said I couldnt. I tried to make logic of this, but it IS on the back of the contract you will sign. When you turn in the place settings, you had better be sure that you have either exact or under count the amount of people.\t\n\t\n...and to boot, one of the "Staff" put the main centerpiece in the coat closet because, she admitted to the family memeber in control of picking it up, that she "wanted to take it home, because it was beautiful."\t\n\t\nGo in with your eyes open. I am trying not to let this ruin what was a beautiful event...ruined by an unscrupulous sales guy 1/4 of the time I paid for of an attendant and a few sticky fingers staff.\t\n\t\nWhile I encourage anyone with the stamina to do this, Sorry Norman, but I was the test of my group of 6 couples within the next year to be married, and I will tell them not to use you in hopes that you are forced to retire for tainting my wedding. Read More