The Web Zone

I brought my laptop in with a broken screen (my boyfriend stepped on it!). The Webzone ordered my parts and fixed my laptop in less than a week. I am extremely happy with the quality of their work, I could not even tell the laptop had been taken apart.Would definitely recommend their services, and will be returning to them for future mishaps

I highly recommend the Web Zone and their services. I busted my laptop a few weeks back and needed it back asap for work. They had my laptop up and running within 3 days.Thanks The Web Zone,Robert

Rodriguez came into The Web Zone on 11-29-2011, and picked up their repair on 12-6-2012. Rodriguez found us by searching for our types of services online, they were extremely satisfied with our services, and would recommend us to a friend. Gurley has used our services before, and has returned again for another repair. They were satisfied with our services.

Moreno found us by searching for our types of services online. They were extremely satisfied with our services, and would recommend us to a friend.

Cryer came into The Web Zone on 12-13-2012, and picked up their repair on 12-14-2012. Cryer was referred to us by another review website, they were extremely satisfied with our services, and they would recommend us to a friend. Cryer also wrote "We were pleased with the speed and service and price that we received. Thank you."

Rimmer came into The Web Zone on 12-5-2012, and picked up his repair on 12-7-2012.

He was referred to us by a friend, was extremely satisfied with our services, and he would recommend us to a friend. He also wrote “Good job!”

When I cracked the screen on my iPhone, I went to The Web Zone because they advertise this as a same day repair. It ended up taking an entire week because when it was first returned to me, I couldn't hear through the speaker. When I came back to their office, they initially refused to take responsibility. Since when is quality control the responsibility of the customer?

Over the course of 7 days, I had to make 5 trips to their office. This was due to the errors made during repair but also because of their poor communication skills. One of the 5 trips was made simply to drop off my wall charger because they failed to mention this would be needed. How does a company that repairs iPhones not keep an iPhone charger in the office?

Overall, The Web Zone is lacking in professionalism, skill, and courtesy. The last straw was when I asked for a refund and they told me they couldn't give me one because my phone had been fixed the same day.