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About Tobacco Den-Brainerd
Tobacco Den-Brainerd is located at 627 Washington St NE, Brainerd, MN. This business specializes in Smoking & Tobacco and has 4 review(s) with a star rating of 5.0.
Location & hours
Reviews
Excellant Customer Service
I went to this store to look into rolling my own cigarettes. There was a young lady who was working who assisted me. This lady was not only friendly and polite, she was knowledgeable. She explained all my options, answered all my questions, and did all this in a friendl...y caring manner that made me feel completely comfortable. There is no doubt that I will be purchasing all my tobacco and accessories from them from now on.
WoW i love this store!
Wow the people there are so nice and sweet! very respectful! i have been going there for many years now and not one bad experience! they have a great selection of well almost every thing! they even have a humidor! I wouldn't ever think about going any ware else for my t...obacco and well all the lil miscellaneous things i get when i go there. i hope every one else enjoys going there too! and if you haven't been there yet you have to check it out!
Bad Experience
i just got off the phone with a sales person to ask if they had a product and if so what would the price be when he stated, "you will just have to drive down here to find out." Then I asked him, "well can you at least tell me what brands you carry." His answer, "about f...ive different brands." When I asked him if there was a legal reason for not telling me, he told me no, The owner just doesn't want us too. The product I was calling about was expensive and I was expecting to spend at least $100-150. However, I'm not going to there because I don't want to do business with people who are rude to their potential customers over the phone and owners who think that being difficult is the way to lure customers in to their shop!!! Very disappointed! PS. I gave it a rating of one star because there was no option for NO STARS!!!!
very good tabacco shop
i go to this store quite often and there is four other tabacco shops in the area i choose this store over the rest because for one they are the cheapest by far also the employees they have are very nice and they are very good about trying to keep the customer happy you wont find that at risky buisness
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