Town & Country Jeep Chrysler Dodge Ram
About Town & Country Jeep Chrysler Dodge Ram
"We are an Award Winning, Certified Jeep, Chrysler, Dodge. Ram Dealership. Shop around and see why we're the one to buy from. We can't be beat in price or customer service. Family owned and operated, so we treat our customers the same."
Location & hours
Reviews
The entire staff was very courteous,
The entire staff was very courteous, polite and professional. Teresa was extremely thoughtful and helped me to choose the best options available. Her jovial attitude was both refreshing and pleasing. I wish I was able to purchase another vehicle next week so I could do ...the whole experience again. I and my 83 year old grandmother truly enjoyed doing business with this company even though were from Jersey. I approve as well she is a lovely woman and made the experience very pleasant!
Scott was professional, patient and
Scott was professional, patient and explained all my purchase & finance options clearly! I went to 3 other Dodge dealerships and I choose Scott to sell me my Dodge Ram 1500 truck! I would purchase form him again.
Peter was very helpful with not only
Peter was very helpful with not only the sale, but also with the set-up and presentation of my Chrysler 200. Very pleased all around. This is our third car bought here.
Watch out for Hard Sell on Extended Warranty!
The sales person Rob was great. Many sales people cannot get out of their own way when the product, like a Jeep Liberty, can basically sell itself. I did not like the $1,100 dealer prep & delivery fees they tacked on which are higher than market for this junk that car b...uyers have to eat. I was clear I did not want the Extended Warranty. But still got the four + hours of hard sell with opaque financial shennigans thrown in to try and bury the $2,800 cost of an ext warranty on a 2011 $15,000 car with 10K miles. It was not a pleasant experience buying a car from this dealer.
knowledgeable & polite
Michael was very informative, knowledgeable & polite. Teresa was very helpful, informative, polite and a pleasure to speak with. The dealership was clean, and quite efficient.
HAS AN ""F"" RATING BY BETTER BUSINESS BUREAU!!
There is a reason why people have pessimistic outlooks upon dealerships and if you dont know what I am talking about, go immediately to Town & Country. \t\nJim, the service consultant, is nothing more than a ""yes"" man. By this I mean everytime we called (notice how ...I say we called not they called) he would say yes your car will be ready Friday, then Monday, then a week from Tuesday. After the first two weeks of them possessing our car we finally got it back. First they overcharged us. So we told them to just disconnect the radio. Instead they take it out of the dashboard and leave it on our front seat, leaving a gaping hole in the dash. Then our car had a completely flat tire. They offer to put air in it but air isnt going to do anything when there is a nail in it. But they do it anyway to the tune of putting 50 pounds of air in the tire. Who the hell puts 50 pounds of air in a tire? We get the car home and the fuse box top is missing. So we go back. Bring the car home again. Two days later the car doesnt start again. Bring the car back again. Its been almost a month now that we have been going through this. They havent done a thing to the car in 3 weeks. Every time we call they throw it in our face that they gave us the loaner car. Oh so that gives them the right to hold my car until infinity? We need our car because it has a permit for us to park in the lot at the train station to go to work. A loaner car doesnt help us. I am sick and tired of people bsing me. My only hope is that they go out of business. Please people save yourself the headache and dont go here. And if my car isnt given back to me in the condition I left it, we are filing a lawsuit. Contact Dodge Inc to make a complaint at 800-763-8422, or online at the Better Business Bureau (this website wont let me post the link so google better business bureau) or Nassau County Consumer Affairs at 516-571-2600 or online at www.nassaucountyny.gov