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Updates & tips
What Happened To my iTunes Music?
Were you pumped about the next Apple iOS 8.4 upgrade? Are you now scratching your head and wondering what the heck happened to your music? This upgrade included a new streaming music service called Apple Music, which was designed to compete with Pandora and Spotify. Is the new 8.4 really an upgrade? Apple music looks more appealing but it seems that is may be just another flawed program that companies pump out to keep users excited and interested and most importantly, paying. One source has stated that Apple Music may be the worst received product launch since Apple Maps in 2012. Here are some issued that I found: 1. Track Names, Meta Tags, and Albums There are many small bugs and glitches with the program. For example, if you upgrade your iTunes only on your computer and not your phone, you can expect to have your track names and music messed up: songs and albums with the wrong artwork, etc. Furthermore, the older iTunes 12.2 and iOS 8.4 match but 12.2. with 8.3 is chaos and causes all kinds of problems. This is especially frustrating for not-so-technological individuals. 2. Tracks Not Playing There has also been problems with tracks not playing due to licensing confusion. As you may not have discovered yet, when you “buy” songs on iTunes, you do not then own the songs; you are borrowing them. If you have iTunes Match, there is no DRM on your music, so you could do as you please with every song. However, Apple Music reintroduces DRM, so if you have downloaded 8.4 and signed up for the trial of Apple Music, you may experience problems playing music that wasn’t bought under your AppleID from iTunes. This would include music you imported from CDs, Amazon or other sources. If all this sounds confusing, you are not alone. Let DC iPhone Experts navigate the dark waters for you! Contact us today at 703-508-6779 and we will be happy to discuss how to address some of these 8.4 Update issues for you. www.dciphoneexperts.com
iOS 9 Update - Wait!
It’s incredible how fast technology moves these days, isn’t it? Believe it or not, iOS 9 was announced today! This can be either great news or bad news for you. If you are properly prepared for this update, it will be wonderful news. However, there are many ways this can be a bad thing for you. If you currently have an iPhone that is running slow and is having problems, including not enough memory, DO NOT update to iOS 9! It is counterproductive to upload brand new software on top of old software that is running slow and having problems. To prepare for iOS 9, first clean up your iPhone! I cannot emphasize this enough. It can really be frustrating for you if you don’t clean up your iPhone first. Its also dangerous to do this because sometimes the install doesn’t work on top of bad software, and then the phone crashes. The best thing to do is WAIT for the 9.0.1 update which will be released very soon after the iOS 9. The reason to wait is simply that the first release of major software is almost always prone to bugs and glitches. Another reason to wait is that a lot of the apps take time to be updated. If you upgrade the first day, many apps won’t work. The old saying, “it is never too late,” does not apply here. Take the extra time and effort to prepare for this update to save you hours of frustration at lost/deleted data such as photos and texts.You will be thankful you did. I will be happy to assist you with this iOS 9 Update preparation. You reach me at bcohen@dcipexperts.com or via phone: 703-508-6779. Talk soon!