How to get an honest repair.

I believe customers get an honest repair from me. I mean, the problem is accurately identified and a proper fix is made. Newspaper articles about testing repair shops with set up broken computers point out many instances of bad diagnoses and fixing things that are not broke.The best way of avoiding this situation is to get an agreement between the customer and the repair person about what the problem really is. Everything starts with that agreement on the problem, When new problems are uncovered by the repair person, he must be committed to getting an updated agreement with the customer.It follows that when a problem statement is made, the repair person can make an estimate of the expected cost to repair. This step is not always complicated. For example, If the problems statement is clear like "the computer has a virus". With years of experience handling viruses, I can classify them into "bad" and "really very bad". And, I have a fixed price for each of the two categories. For me, many other computer repairs follow this same track.There will be future coverage of this topic in later blogs. I hope you don't get a virus between times.