Artcraft Press

1 reviews
Claimed  •  Printing
315-253-5821
210 South Seward Ave Auburn, NY 13201 42.930389 -76.546362

About Artcraft Press

We are a union print shop that specializes in offset and digital printing. Business Cards, Letterheads, Envelopes, Brochures, Booklets, Forms, Graphic Design, Mailing Services, Thermography, Invoices, etc.

Location & hours

  • Mon Mon 8:05 am - 4:05 pm
  • Tue Tue 8:05 am - 4:05 pm
  • Wed Wed 8:05 am - 4:05 pm
  • Thu Thu 8:05 am - 4:05 pm
  • Fri Fri 8:05 am - 4:05 pm
  • Sat Sat Closed
  • Sun Sun Closed

Reviews

1.0
1 reviews

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Dec 10, 2014

50/50

The first batch of postcards we ordered through ArtCraft were fantastic - good paper, good printing, good service. However, the second time was absolutely horrible! The paper quality was very bad - it was thin, yellowing, and easily bent, and about 25% of the cards came... with scuffed and peeling edges because of the paper quality and the lack of proper packaging. The image quality was also horrid, although we sent the same resolution images as the first batch. When I brought up these drastic differences to the owner, she wouldn't budge and insisted that we couldn't expect the same quality on two separate batches (??) as paper vendors change often. This is true, but I expect at least a comparable quality! In the ongoing conversations, I was subjected to rude and sarcastic language and there was absolutely no compromise. The postcards were so bad that we can't use them - I'd be embarrassed to send them to my own customers, so they're going in the recycling bin. What a waste of money and time. Honestly, I wanted to keep my business local, but the backups I rush ordered from Vistaprint were much better than from ArtCraft.