About Phone Messages

Many people think that voice messages are an outmoded way of getting someone's attention. Although text messaging and email have their place, a voice message can convey nuances that text cannot capture.  One drawback is that voice messages can go on too long, so those prone to verbosity should be succinct and to the point.

• Introduce yourself at the beginning of your voice message.  Let the person know right away who you are so he can place your message in context.


• State your phone number near the beginning of your message.  Although it's customary for most people to leave their telephone number toward the end of the message, it's more courteous to leave your number toward the beginning.  Often, people will miss writing down your number the first time through the message.  When they repeat your message to get your number, it will be easier for them if the number is toward the beginning.


• State exactly what you want the person to do.  If you don't make a request to the person receiving the message, then it's easy for that person to ignore it.  To make sure your message is a top priority for the recipient, finish your message to the person you’re calling by requesting they call you back, call another person or do any other task that you wish them to do.


• Use email or text messaging for people who never check their voicemail.  Some people never check their voicemails.  These people are best reached via other means.  If you don't think that text can properly convey what you want to communicate to the person, leave a text message or email and request that they call you.