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How to Fix My SBC DSL Internet

SBC is an Internet provider that allow for you to have Internet access in your home or business. The DSL Internet set service they provide is useful if you are trying to save money. DSL uses a wired cable to run the computer through the modem, similar to how dial up is connected, but is faster than dial up. Here's how to fix SBC DSL Internet if you are having problems.


  1. Look at the Ethernet cable that runs into your computer. Inspect it to make sure that it is hooked up correctly into the Ethernet port on the computer. It also needs to be connected in one of the "Out" ports that are located on the Internet modem.

  2. Restart your computer once you make sure everything is connected properly. Restarting your computer normally picks up the modem and corrects the issue, if it was not detected before when you powered it on the first time.

  3. Run an anti-virus scan on your computer. It is possible that a virus could have been running on the computer that prevented the Internet browser from opening. When the scan if fully completed make sure to delete all threats that the anti-virus program detected. You can search online for an anti-virus program to download if you do not have one.

  4. Download the AT&T (SBC) self supported tool and install it on your computer. Once this program is installed it scans the computer for any issues that could potentially prevent the system from having full access to connect to the Internet. When the computer is finished being scanned, the program downloads a fix to correct the Internet from not connecting.