How to Get Cable Providers to Lower Rates

Do you feel as if your cable bill is getting higher quickly and getting out of hand? Then it’s about time you called your cable provider to try to negotiate a lower rate. Sometimes this increase is unfair and with the large number of cable providers on the market it has become quite easy to negotiate for a lower rate.

1. Do your homework before you call your cable company. Get the rates charged and discounts offered by other cable providers, for the same package you are getting from your current provider. You can get this information either from the website or by calling offices. This will increase your chances of getting your rates reduced.


2. Find out whether your current company is offering any introductory rates.


3. Call your current cable providers. When you get through to a customer care representative, tell them the reason you called is to see whether they can reduce your cable rate as you are no longer in a position to afford their services. If the representative gives you a special offer to lower your cable bill then you can consider taking it.  In case they decline to grant your request to lower your cable bills you then can bring forth the issue of competitors.


4. Tell the customer care representative about the offers you received from their competitors. Make sure you give all the relevant information including the introductory prices and show that you have understood these offers completely. You can also mention the duration of time you have been a customer of the cable company and ask if they can lower the rates so as to retain you as their customer.


5. Ask the representative to connect you to the manager. Tell the manager that you have found a competitor who is offering you a better rate and give them the full details of the package. This will show the manager that you have carried out your research. If they still decline tell them that you plan to leave them for their competitor. You don’t have to leave them but chances are that they will call you for a special offer to avoid losing you.