How to Manage a Veterinary Practice

Managing a veterinary practice is an ongoing job. Within your duties as a veterinary practice manager you are responsible for the practice as a whole. You are required to oversee the operation of the practice as well as each employee within the veterinary practice. 

• Ensure that all employees are properly trained according to the policies and regulations of the veterinary practice. Ensure also that these employees adhere to state and local standards when performing job duties. 


• Ensure that all financial records are kept up-to-date and that all incoming and outgoing funds are balanced. 


• Evaluate employee performance within 90-day intervals to ensure performance levels are high and to convey to these employees any areas in which they are lacking.


• Ensure that the existing structure of the practice meets all required ordinances and health related codes. 


• Determine whether procedures used in the care and treatment of animals or patients are up-to-date and humane. 


• Schedule maintenance and testing of all equipment used within the veterinary practice according to service contracts. 


• Inform existing pet owners of policy changes pertaining to their pets that could change the methods in which their pets are treated. 


• Ensure that check-ups and treatments are properly scheduled for existing animals or patients. Inform pet owners of any cancellations or sudden closings of the practice that could affect a scheduled appointment. 


• Ensure that all human resources required documentation is filled for each employee. This documentation also includes tax forms such as W-2 forms.