Types of Telephone Systems

Telephone systems are the lifeline of any business. If a company is not able to contact the people it needs, then it will be unable to conduct business in an efficient manner. However, different companies require different telephone system solutions. In particular, large companies will require more sophisticated phone lines for their large workforce. Luckily, there is a style of telephone system for almost any business. 

PBX

This is the most common type of telephone system used by large companies. Generally, companies that have more than 40 employees require a phone system that is able to handle tremendous amounts of traffic. Also, this traffic must be directed. This allows outside callers to reach specific individuals within the company. The PBX phone system allows for several receptionists to actively monitor and direct traffic throughout the phone system.

Key Systems

These are the most commonly used telephone system for companies with fewer than 40 employees. These systems can be managed by a single receptionist, and it is the responsibility of the receptionist to direct outside calls to the correct individuals within the company. To accomplish this task, the receptionist is able to lock certain phone lines. Once locked, the phone line can only be answered by the targeted individual.

KSU Less Systems

KSU less systems are ideal for companies that are small. In particular, this style of telephone system has the advantage that it does not require wiring within the company's building. This eliminates installation costs and allows the company to take the telephone system with it during a move. Also, this phone system has all of the benefits of a key system style telephone network. However, the fact that it is wireless exposes the phone system to security problems. It is possible for individuals to listen to calls. This means this phone system is not advisable for companies that require the discussion of sensitive information.