Chelsea's Closet

If I could rate Chelsea's Closet negative one, I would. I don't know the name of the woman who works there, but she is quite elderly, short, and heavy-set with white hair and dark drawn on eyebrows. I went in looking for a prom dress. She seemed decent enough at first. ...She greeted me, asked me what I was looking for, and said, "Find your size and go a size up because prom dresses are smaller." Out of mere politeness, considering none of the dresses were particularly appealing (my 87 year old grandmother would love them though), I began to sift through the sixes because I usually wear a four. The lady gave me a look and walked over. "Honey, those are sixes." She informs me. Before I could get angry, I walked right out. I didn't let it bother me. The fat old b*tch was obviously upset that she couldn't wear anything in her own store. I hope her little comment made her feel better about herself but then again, I also hope that Chelsea's Closet burns down with her inside of it.... She had no right to know my size and especially had no right to estimate it. The bimbo obviously has zero people skills People like that just shouldn't run a business. Read More

my experience at Chelsea's Closet was okay , Donna was a little rude at times but thats how older southern folk are . She loves to help but has a additude at the same time and is always saying"look at me" when she wants to say something:) She was very helpful in finding... me a dress. On the other hand my mother did not think she was nice at all , They have very beautiful dresses and luckily i found a green sparkly age appropiate dress for my 8th grade formal . Overallll , it wasnt that bad . Read More

my experience at Chelsea's Closet was very tasteful . Donna had great costumer service & she knew exactly what i was looking for ! i will most definitely be back :)

I am new to the Snellville area and Donna made me feel very welcome and at home. \t\n\t\nShe is a true southern woman and some people can't handle that (the other reviewers). She speaks her mind, and I admire her for that. \t\n\t\nI had such a wonderful experience that ...I decided to buy my wedding gown from her store. \t\n\t\nShe is open everyday except for Sundays and Mondays. OPEN SATURDAYS \t\n\t\nThere are over a thousand dresses to choose from and you will find something you like. \t\n\t\nPlease go to her store. Read More

Bad customer service, the owner i guess her name is Donna is extremly rude, cero people skills, i just stopped by looking for a dress and i felt like she didn't wanted me to be in her store, i was looking at the dresses and she maked the statement like '' No I guess tha...t's all I have'', when I wasn't even done looking, like she was not interested on my business, then when I wanted to put a dress back in the rack she tooked from me and said rudly '' that doesn't go there honey" with a rude tone of voice, then when I wanted to try on a dress I ask if I coud try it on, she said'' Honey you can try that dress on but that's just to expensive for you" I looked at her and I couldn't believe what she had just said!, I felt like in the pretty woman movie!! she then said Ho sorry I thought your were Shelly or some name like that, but I think she did't on purpose, well not sure what her problem is but I am a normal and decent person, proffesional so not sure what was her problem and why she treats people like that but I will certainly never return there and I will tell my friends how rude she was and worse is that she dont even apologized, I dont think she has a clue of what she is doing. Read More