Europe Services

To whom it may concern, I took my 2006 BMW M6 with 62,000 miles to Champion Auto Service because of the transmission light illuminated; the car transmission went on into failsafe mode with transmission light illuminated running; Gears did not selected, or changed. The t...ransmission was stuck in neutral gear, and I could not restart engine. It took more than a month to get the car repaired. Therefore, I contacted the shop multiple times and I was receiving deviated responses from shop giving me vague reasons why the car was not ready. After a long waiting, I finally received a call from the shop informing me that the car was ready for pick up. The shop alleged fixed the car by replacing the clutch system. According to the shop, the car's clutch had to be replaced. The total repair cost to include labor and parts was almost US 3000.00 dollars. Based on this repair’s breakdown, mechanics did software update, and clutch replacement. After I made the payment, I received the receipt of payment with detailed work done in the car along with a 12,000 miles warranty for the repair. I drove the car for not even a week and the transmission light illuminated again. The car appeared to have the same aforesaid problem. Once again, I took the car to Champion Auto Service on or about October 1st, 2013 to seek warranty as agreed it on paper. I also found out that the shop took the car to the BMW dealer for repair there. I have been waiting for my car ever since and the auto service consultant continues to make deviated excuses to deliver proper service to the car. Recently, Mr Ray Davis, Champion Auto Service consultant, mentioned that a part was ordered; he also mentioned that the price for that part is almost US2000.00 dollars. I have found the following service bulletin in regard of M6 with SMG III; FC 4F42/4F43 - Hydraulic Unit Faults. Based on the malfunction codes, my car appeared to have the problems listed as follows: * SMG transmission goes into failsafe mode with Trans Light illuminated. * Gears may not be selected, or changed. If SMG transmission is stuck in any gear, engine cannot be restarted. * Any combination of the following fault codes may be stored in SMG control unit. This type of service bulletin is found online in open source. It details step by step procedures in relation to any fault code. I feel very skeptical with the service of Champion Auto Service because I have been waiting for my car for two months. furthermore, I have attempted to find the status of the car and the consultant has promised to call me back in numerous occasions. The consultant has mentioned that the car will be ready one of these days. I can't believe how can someone conducts business as such. I also found out that Champion Auto Service of Killeen, TX has multiple complaints in regard of their business’ ethics. Read More

They fixed my daughters car at a very reasonable price and time.I don't even live there but, this place was recommended by militarystationed there. Maybe management has changed recently. Larry wasvery helpful, polite and seemed to care. Time will tell but, good honestrepair shops are hard to find now days.

After 6 weeks of having my car and $3500 in charges, they told me to take my car somewhere else because they didnt know what wrong. I went to another repair shop and they fixed my car for $110. Went to see lawyer and was told it would cost me more than Champion conned... me out of in legal fees. This company is the worst i have ever been to. They are also very rude. At least be nice to me as you are stealing my money!!! Read More

They are only giving me 1000 characters to sum up what happened to me. It's not enough room, but I can tell you that everything the other reviews say on here are similar to what happened to me. Do not go to this place. They have no idea what they are doing!!

Where do I begin? This place is just horrible. Only thing good is they brought me bottled water. They take so long and horrible at getting back to you. Ive called so much they know recognize my number. I went there bcuz my car was making a noise when i started it. I t...ook it there and right before i took it there the a/c went out. They told me your a/c is out. (DUH). So i paid 1550 for a new a/c compressor which only worked for about a week. Brought it back and said it could be the alternator. I didnt want to keep changing this n that so i went to the Mercedes Dealership and had the alternator. A/C still doesnt work. I take it back to Champion, they claim their work is good and alternator is bad n ask the dealer. Go to the dealer n they did everything right. Now they have it and cant figure it out. Still waiting on the results. If this continues there better be a refund. if not lawsuit. PPL dont go there spend the extra and go someplace else. Read More

Do not take your car to Champion Auto under any circumstances. I spent over $500 just to repair a simple tail light. When doing what they call “researching the problem” will cost you a lot of money. After performing repairs I still had to take my car to a deal...ership because Champion was not able to fully complete the repairs. They performed “guess work” on my vehicle and did incomplete the job. This place is not certified and all the plaques on the wall were left behind by the previous owner. OH AND NO MATTER WHAT HAPPENS, THEY WILL NEVER GIVE YOU A REFUND. Read More