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Top Transportation Companies in Salamanca, NY
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Updates & tips
What is a Multichannel Experience?
Adeptiv Solutions understands that your customers place orders through different channels, and also need support through their chosen method of communication. What is a multi-channel experience? It’s the experience a customer has of a brand gained from all interactions through managed and unmanaged points for the duration of that relationship. An example of customer engagement would be the repeated interactions that strengthen the emotional, psychological, and physical investing that a customer has in a brand. When coming up with a multi-channel strategy, there are several challenges. The first challenge is that we’re in an increasingly attention deficit society. People sometimes need to be consistently reminded in order for them to act. Secondly, we live in a “I want it now” society, which means that if we can’t get it instantly, we’ll go somewhere else. Thirdly, there is a challenge of monetization. How do you make the money you need with what you’re doing? Here are three possible approaches to creating a multi-channel strategy: 1.) Choose your channels-- strategic criteria for channel change and adoption (experience, pre-emptive strike, access, risk, and cost) 2.) Design your channels 3.) Create a plan For information on how Adeptiv Solutions can help enhance your business operations, feel free to contact us at www.adeptivsolutions.com
Six Warehouse Management Tips
If you Improve your warehouse management you'll enjoy an overall improvement in your supply chain. Improving your supply chain means getting goods to your customers more efficiently, and at higher profit margins to you. Smart warehouse management is the single best way to achieve this. Here are some tips to increase your productivity and cut down on your labor costs: 1.) Train your employees properly and you'll enjoy a far more productive warehouse system. If you do this, the warehouse manager can focus more on working on improving the system, instead of having to supervise employees, and making sure they're doing their job. 2.) Use the proper tools for the warehouse. This will increase productivity. Make sure you have the right tools on hand for your employees, and that there are enough of them available. 3.) Maintain what you have. Perform preventive maintenance on your tools and machinery to ensure they are running safely. Not only will this help increase productivity, it will also make your warehouse a safer place to work. 4.) Take advantage of smart planning with warehouse slotting. Most of the time spent in a warehouse by day full-time employees is spent traveling around the warehouse itself. With the proper slotting to the warehouse, you can cut down traveling time by up to 10%. This means that you cut down labor costs by 10% as well. 5.) Consider different software options to help you better track data in your warehouse, enabling you to make smarter decisions on your inventory. You'll get more accurate feedback if you allow computers to track and perform calculations on the supplies in your warehouse.Software lets you automate the process of stocking as well, to assure you don't run out, but that the same time overstock materials. 6.) Consider specialized technology that is appropriate for the size of your warehouse. If you have a large warehouse, then you should utilize RFID technology, to completely automate data entry. There are also other options available for larger companies such as Warehouse ERP software, used to integrate all aspects of the business and supply chain into one manageable software. These are some general tips on how to improve the management of your warehouse, and enhance the overall experience enjoyed by the customer. For more tips, contact Adeptiv Solutions! www.adeptivsolutions.com
It's Time to Evaluate Your Leadership Style
Have you reflected recently about your leadership style? Areyousomeone whoyou'dlike to work for? As we begin the new year, think about how your employees see you as their leader. Studies have shown that employees feel the most comfortable in a FAIR work environment. Performance tends to be a fairer way to measure workers. Steve Hopper of the Progress Group recently gave this for an example. He says, "Think about measuring the productivity of two people working on an order-picking line who were supposed to pick 220 lines per hour. If one is picking anvils and the other is picking feather pillows, it is not a fair comparison. But when we set up a standard based on the content of the work, the worker can be measured more fairly. Having a fairer form of worker measurement makes for a better work environment and happier employees, he says. Workers thrive in an environment where they feel they are being measured fairly and accurately and where they are rewarded and empowered to do their jobs.” Hopper says there are three factors that determine the performance of a worker: the method, technique and tools that a worker uses to perform a function; the pace at which he works; and time utilization, or the amount of time actually working vs. engaged in other activities. Companies wishing to improve labor performance need to address all three, but remedies do not have to be expensive or complex, he says. “Often companies don’t take the time to evaluate how a worker is going about a task,” he says. “Sometimes simple, little changes can improve a worker’s method at little or no cost.” Using industrial engineering or crowd engineering techniques can improve elements of the job without investing in software or systems, he says. “It’s about finding the smartest way to perform a job.” Better training, proper incentives and labor management systems can all help, he says. “But the very best thing a business can do is talk to and spend time with their associates. Don’t sit in an ivory tower. Ask the associate what is the right way to do the job and what tools and techniques will make them more effective.” (Source: Steve Hopper, supplychainbrain.com )www.adeptivsolutions.com