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1-844-686-2616

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Top Professional Services in Smithtown, NY

Garage Door Seal NY Company provides premier garage installation & repair services within the Smithtown area. We concentrate on installation, repair, and service to industrial and residential l...
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1-844-686-2616

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Updates & tips

It all boils down to service!

You know, we've been in business for a decade now, we started as a COD service company and five years later segued into full service/COD oil.  It has been an interesting ride and we have so many wonderful people to thank that it would take several weeks of blogs to express our grateful hearts and to name all the folks responsible.  I know the word 'service' is volleyed around with other words like fast, reliable and dependable - and that's a good thing - hey, clichés come from somewhere don't they?  When you are looking for help or looking to purchase something or obtain professional advice you just want to know that you are going to get excellent service - and where does excellent service come from?  Excellent service comes from people.  We've heard all the horror stories about lousy service and customer's being raked over the coals etc.  These folks realized after a hard lesson, that they were drawn in by slick advertising, gimmicks and promises that, if these customer's knew anything about the inner workings of an oil company, would have been able to see that they were just that - useless gimmicks that not only didn't save them one red cent, but usually cost them a bundle somewhere along the line either in service (or lack thereof) or in money!   But if a company is going to offer such guff knowing that eventually the customer is going become wise to the nonsense and then fly the coop, why go through the BS?  For a few quick dollars?  We think that's ridiculous!  It's a snake-oil-salesmen kind of mentality that we just don't understand.  Why not just be straightforward and fair and knowledgeable with folks?  That's what real service is. When you can get on the phone and hear ‘Freedom' and then say, "hi Gwen, how are you today!  How's the family?  I'd like to get an oil delivery and my Annual Maintenance."  To which I'd reply, "I'm great and how about your family, kid's alright, mom doing well?" In other words, you know us...and we know you.  That's service.  You also know that the people we send to your home to perform service or deliver oil, know what the heck they are doing and care a great deal about what they are doing...oh, and you know them too!  To our minds this human connection is of the utmost importance.  In a world gone 'corporate' with these big impersonal oil conglomerates throwing out ridiculous promises right and left that don't amount to anything, it is nice to know that you can still find a personal, competent cottage company where the folks are pleasant to work with, do what they say they are going to do and do it well and charge fairly and competitively....and yes, we'll beat anyone's verified price by a couple of cents...if the four dollars you'll save on a 200 gallon delivery will help you out, we're happy to do it!   Freedom, the folks you know, the company you keep!

By Freedom Burner Services Incorporated

What's the most important appliance in your home?

You want to know what the most important appliance is in your home? Your heating system! Period! It keeps you provided with hot water in which you bath and launder your clothes etc., keeps your family warm and healthy and prevents damage to the plumbing during the frigid winter. And best of all the warmth welcomes you in after a long commute.  You want to know why some people don't bother to maintain the most important appliance in their home with a thorough Annual Maintenance????  Frankly, we don't have an answer for that question, except maybe they're just being foolish (forget the pennywise)! And we're not talking about a ‘tune and vac', that phrase in itself is one that should give you pause, our Annual Maintenance's are thorough/generally take anywhere from an hour to two and a half hours (for multiple units) in which we brush out/vacuum the system, flue, chimney base, boiler sections, service the burner, replace the nozzle, filter and strainer with new parts, blow back oil lines, perform a myriad of diagnostic checks on the burner motor, transformers, circulators, flow checks, stack temperatures and fix any other anomalies that could render your system useless if left unattended. In fact, this service is such an integral part of our mantra that we invite you to sit and watch Glen or Hector work! They don't mind at all! Ask questions, watch what they do, learn a little about that big scary box in the basement and divest yourself of the mystery that usually circles your home's most important appliance. See and understand what you are paying for. Too many homeowners make assumptions and all too often find out that their ‘trust' in what was actually being done to their system is violated because what was promised wasn't delivered. We don't call that Freedom. Freedom is finding a company whose people are nice to work with, who do what they promise, who charge fairly and who you come to know and depend upon!   Dump the fly by nights and the big oil conglomerates and find Freedom.   Freedom, the people you know, the company you keep!

By Freedom Burner Services Incorporated

Get ready for WInter.

During these gorgeous days of summer, who wants to think about cold, ice and snow???  We do!  The early bird gets the worm.  Call us to talk about contracts, oil deliveries, our fixed pricing, our Annual Maintenance and our other programs to get your system cleaned and serviced and ready for the upcoming winter! Talk to you soon. Glen, Gwen & staff ( Anita, Jessica, Reggie, Scott, Dominick)

By Freedom Burner Services Incorporated