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About Pack & Ship Express
Pack & Ship Express is located at 20301 Grande Oak Shoppes Blvd, Estero, FL. This business specializes in Shipping and has 4 review(s) with a star rating of 4.0.
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Reviews
Excellent customer service!!!!!!!
Still the best customer service I've ever received. Tom (owner) and Scott the manager are fantastic. They always go the extra mile. Thank you so much.Lorraine P
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Very Nice!
EXCELLENT SERVICE...
AWESOME CUSTOMER SERVICE. STRONGLY RECOMMEND........
Worst Customer Service Ever
I went to Pack and Ship to send a package to the US Commonwealth of Puerto Rico, which by the way, uses the same postal service as the rest of the Nation. The clerk at the store informed that he didn't know where Puerto Rico was or whether it was international or domes...tic. He then was unable to locate PR on his computer. For which, he asked another clerk for assistance. This second clerk then informed me that I have to fill out a Customs card so I can ship a package to Puerto Rico. I told him I refuse to comply to such an inane request. How can someone be employed at a shipping firm without even the basic knowledge of the geography of his own country? After my refusal to fill out the form, the clerk angrily snatched it from my hands. This rude behavior is inexcusable. I then asked for my package back, as I was sure they will never reach their destination. I am appalled at the poor service this firm offers.
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