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How to Troubleshoot a Gas Fireplace

Many people find gas fireplaces to be a simple and convenient alternative to a traditional wood burning fireplace. One of the downsides of a gas fireplace however, is that when it is not working you must troubleshoot the problem accurately to resolve the issue as quickly as possible.


  1. If the pilot light is out in your fireplace, check the draft spill switch. If it is open, reset it either manually or automatically according to the instructions.

  2. Check the vent cap to ensure that it isn't bent or otherwise damaged as this can cause a down draft that may blow out the pilot light.

  3. Check the thermopile generator by testing it with a voltmeter. If it is less than 500 millivolts, then the generator will need replacing. Thermopile generators will generally last up to five years before they begin to fail. A failing thermopile generator is another potential reason that the pilot light is out or it could be causing your main burner to fail at times.

  4. If the main burner is slow or does not come on check your wiring for loose connections.

  5. Open the shutter to the burner inlet to increase primary air if you notice black soot inside the fireplace. This means that the flame is burning too rich due to a poor air gas ratio.